Robert Laurence Jewelers

Debra Friedmann

This is the best Jewelry store! Honest, friendly, efficient, professional! I have been going to Laurence Jewelers for years! My sons have purchased wedding rings. I have purchased earrings and necklaces and had so many repairs done on vintage pieces. I have purchased charms for the births of my granddaughters and I am always happy doing business at this store!

Grayden Ridd

I've gone here for many years to have watch bracelets sized and, on occasion, to have watch batteries changed. I've always, without exception, had a positive experience until just recently. Everyone in the store has been very kind over the years, and it feels like my watch place. However, i recently had an experience that eroded my trust in the store. I have a watch with a Seiko NH-series movement on which the minute and second hand were interfering with each other. I took it to Robert Laurence Jewelers, and they, assessing that the hands needed to be re-seated, said theyd need to send it to their watchmaker, which they did. I was a little surprised when they called 2 weeks or so later and said that the watch would need a "complete service, completely re oiled, and everything" for 165 dollars. Much of my surprise is based on the fact that Seiko movements of that type go for about 40 dollars, so to completely replace the movement with a new one would cost much less than the proposed service. I was traveling, and in the car, when they called, and they'd already had the watch for two weeks. I assessed the value of the time associated with sourcing a new movement, finding another watchmaker, and having the work done was probably worth more than the 80 dollars or so I was being taken for, so i assented to the service. ..but the damage to the relationship is done. I may stop in to have watch bracelets sized in the future, but I'm not likely to trust this place with anything bigger-ticket than that, moving forward. They've established that if they can rip you off, they will, and having to constantly be on guard against a swindle is exhausting. I'll find somewhere else, but that's too bad, since the folks at Robert Laurence have been nice, and i loved the thought of having a go-to watch establishment.

Jack Spradley

Very professional and knowledgeable. Had a challenging battery replacement and was kept up to date on each step. Successful and on time. Will definitely be back!

Dylan Rosenthal

Went here for my watch battery replacement and to have a watch sized. Steve was very friendly and helped me right away. I was in and out in less than 15 minutes, and the prices for the battery and sizing were very fair. Thank you Steve for your help!