Stone Center

Jessica Kreitzer

Great experience. I had an unusual request and rather than dismissing me off hand, Nick worked with me and ultimately helped me solve my problem. He may have regretted asked me if I had been helped, but I truly appreciated his willingness to work with me.

Faisal Abraham

Customer service sucks...they literally don't care and never call you back to follow up. No one ever knows anything and the wait time to get an order is super long and unpredictable. Whatever time frame they say it takes to get something in will end up being double the time. Also the pricing for material is very pricey.

Allison Marie

Great selection of stone - terrible staffing and customer service. Went in and spoke to a sales rep at the front desk and asked for pricing on a specific type, color, and width of stone. Because that pricing was good, we spent an hour in the stone yard picking out the pallets we wanted. Came back inside and spoke to a different sales rep so we could tag our pallets, and she rang us up with different pricing, which was about $3/square foot *more* than the original pricing we were given. We then spoke to another sales rep and he gave yet another, third, and even higher price per square foot. We asked to speak to a manager and, after about 20 minutes of us waiting while he was in his office, he came out and tried to explain that his various reps were quoting the wrong stone and the highest price was correct. It was about 2 hours total of time wasted because the sales people either don't listen to customers or can't read their computers correctly. Do yourself a favor and go down the street to *NOVA* Stone Center, where the staff is incredibly friendly, knowledgeable, and professional.

Jose Lara

This can apply for contractors and homeowners. Before you go to this place, you may want to go a different place to get your material. Stone center has really bad customer service. They are very rude and careless about the customer. I would not recommend this place.