Address: 5481 Normandy Blvd, Jacksonville, FL 32205, USA
Phone: +19047862424
Sunday: 9AM–5PM
Monday: 7AM–7PM
Tuesday: 7AM–7PM
Wednesday: 7AM–7PM
Thursday: 7AM–7PM
Friday: 7AM–8PM
Saturday: 7AM–7PM
Lerod Kazuko
Great customer service and worked with my friends I was helping with moving! Would refer others that need a moving truck. My only issue is that the size of the trucks available was very limited. There were small trucks on the lot that they needed but we're not available to use. So had to settle for a larger truck that was way larger than the stuff they needed to put in it. So it's best to reserve the truck you want ahead of time so they know to set it aside for you for that day.
Janet Jackson
Always fast and polite service
John Schumpert
Waited 30 minutes for propane refill. Told 3 employees on duty but only 1 certified for propane refills and he was busy helping other customers. Gave up and went to Lowe's and was helped immediately and left with exchange tank in less than 5 minutes.
Barry Cannon
Good place
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We offer moving carts and mattress carts at our storage facilities. They are free to use for all customers. Courtesy carts are located at the loading docks for each facility. We ask that customers return carts upon using them so that all customers can enjoy this benefit.
U-Haul offers a wide variety of boxes and moving supplies that can be purchased in-store or online.
U-Haul owned and managed storage facilities utilize multiple layers of industry-leading security features. These are collectively called MAX or maximum security. You can find any combination of the following at our storage facilities: security cameras, individually alarmed rooms, electronic access, intercoms, fire sprinklers, and limited access to the floor or building.
Proof of insurance is required to rent storage at U-Haul. We offer the most affordable self-storage insurance available with Safestor. Rates start at $7.95 per month for $1,000 worth of coverage; visit us online or give us a call for more details. If your homeowners or renter's insurance covers your storage unit, bring proof of your insurance along with you during move-in.
We require that all customers secure their rooms using a round discus style lock. They can be purchased at a discount from the U-Haul store online or at the counter during move-in. You can bring your own lock, but it must be a round discus style lock.
Storage access hours are the hours when the storage facility is fully accessible to you. Office (standard) hours are the hours that a staff member is available to assist you. Please visit [Customer Service Location Name] during standard hours for in-person assistance.
Storage access hours are the hours when the storage facility is fully accessible to you. Meanwhile, office (standard) hours are the hours that a staff member is on-site to assist you with your storage needs if needed. These hours will generally vary depending on the location.
All major cards are accepted (VISA, Mastercard, Discover, AMEX), along with cash, checks, and ACH payments. Pay storage rent in-person, online, or over the phone.
Storage monthly rent is due every month on the date your move-in occurred.
We do not require customers to sign long-term contracts to rent storage from U-Haul. Your rental agreement with U-Haul is month by month.
U-Haul offers one month of free storage for all one way truck/trailer rentals at participating locations.
U-Haul owned and managed locations DO NOT charge a deposit or admin fee. There is no cost to reserve or secure your room; just your first month of rent is due when you sign your contract!
U-Haul has a variety of unit sizes and types to fit the needs of our customers. Check out our Self-Storage Unit Size Guide on our website for help choosing the right size storage unit.
Storage unit prices can be found on our website and vary by market and location. Unit sizes, features, and amenities will also play a factor in the cost.
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