Morada Quintessence

Category: Retirement community in Albuquerque, New Mexico

Address: 7101 Eubank Blvd NE, Albuquerque, NM 87122, USA

Phone: +15059327142

Opening hours

Sunday: 8AM–6PM

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–6PM

Reviews

D R-J

Oct 30, 2022

My mother in law has been there for almost 2 yrs in a couple of months. It has been nothing but a fight, the whole time, to get competent workers and proper care. She's 91, almost 92 yrs old. She recently fell a few days ago. She tried getting someone to answer her call for a half hour. She was ignored. She finally was able to get up and made it to the door, opened it, a worker was walking by and heard her, saw her, and ignored her, she kept on walking. The worker-Rhonda, I think is her name, walked back by and ignored her again. A family member was called and was told her fall was no big deal. No big deal? Almost 92 and no big deal? Outrageous! No doctor or nurse checked her out as far as we know. My mom in law has been trying to meet with higher ups at this place about this incident and guess what? They are ignoring her. In my opinion, she is being targeted because she fights for her rights and other residents rights and they get tired of hearing it. If you get tired of hearing it, then make things better there. Thank God she is still mentally very saavy. If she wasn't, I hate to think what could happen to her. Also, she's paying a lot of money just to be treated rudely by employees and to have management ignore her. If they do not meet with her, my husband and I will contact Senior affairs and the media and anyone else that represents the elderly. No attention to residents diets. She's had to fight them to give her her proper diet. People are rude. Incompetent care. The nicest employee was a young Japanese lady, who was recently fired because she wanted to visit her family in Japan for a month. They claim they have a hard time getting employees, yet they fire one of the nicest and hardest workers. I've met her and she was wonderful. Also, we are thinking about the possibility of moving ma to a different place, but uprooting her might be too much. WAKE UP MORADA QUINTESSENCE!!!

barbara montrose

Oct 4, 2021

My very elderly, wheelchair-bound auntie has been residing at Elmcroft for the past 5 months. She was accepted under her current physical conditions for residency by Elmcroft. Don't let this place fool you like it did her son. It may look beautiful on the outside, but it's the inside that counts. Elmcroft is empty on the inside. It has no heart! Neither the organization nor the employees care about the sickly, infirm, elderly persons who reside there. They only care about collecting the monthly fees. If you have the nerve to complain about neglect they quickly refer you to the section of the more than 100 page contract that was signed before move-in that says that all they need to provide is lodging, food and medication from their pharmacy. There is no promise of comfort, no heart, no respect, no concern for the elderly or dying. And, believe me, you and your loved one will get nothing extra from this heartless place.

Todd Van Berg

Oct 4, 2021

The place looks great from the outside and the inside. But it’s not the same with management or the staff. Please read your 150 page contract from Elmcroft. They do not supply any services for your loved ones (ANY). For $4600 a month they supply a room, cafeteria and medicine distribution through their pharmacy. When you express your concerns about them being short staffed, their answer is look up New Mexico department of health rules, at night it’s 1 employee per 30 residents and they only have 2 for 60. It’s a sad place to put your loved one and receive little to no care or affection towards your loved ones. The residents are looked at as $$$$$. I’m sorry, but save your money; Elmcroft is not a good place for someone who needs even minor attention.

MICHAEL BIGLER

Jul 20, 2021

I'm a resident here at Elmcroft been here for 3 years and its a great place to be in lots of activities and they take care of me well here and the food and service is excellent.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you allow resident to have a cat as a pet?

Mary Ann Leader | Nov 7, 2019
The Customer | Nov 7, 2019

Yes. $350 pet fee.

Does Elmcroft accept Medicaid or Medicare?

Morada Quintessence | Nov 6, 2021
Morada Quintessence | Nov 6, 2021

Medicare does not typically cover the expenses associated with assisted, independent or retirement living. Additionally, we DO NOT accept Medicaid for new move-ins. Many of our services can be covered by a Long-Term Care Policy, but you need to verify through your provider. We DO NOT take any other insurance payments. Contact the community for additional information on qualifying guidelines.

What is the difference between Assisted Living and Nursing Homes?

Morada Quintessence | Nov 6, 2021
Morada Quintessence | Nov 6, 2021

Families often have the misconception that an assisted living community is just a more attractive nursing home. The truth is nursing homes offer different types of care and services than you will find in an assisted living community. In a nursing home, you typically find residents who have more complex medical conditions. They need daily, around-the-clock assistance from a skilled nurse and/or therapist. Residents often share a room or suite with another senior. By contrast, residents in an assisted living community need support with what are referred to as the activities of daily living (ADL). These are the tasks we all need to complete every day, such as bathing, grooming, and dressing. While some assisted living communities have nurses on their care team, ADLs can typically be provided by an aide.

Does Elmcroft offer assistance for moving in?

Morada Quintessence | Nov 6, 2021
Morada Quintessence | Nov 6, 2021

We partner with Move For Seniors who can help manage the logistics associated with your move. Move for Seniors only uses experienced movers who are licensed, vetted and fully insured for local or long-distance moves. All communities partner with Move for Seniors or offer a similar service through a similar vendor. Pricing depends on the scope of what the resident needs. However, the average cost has been around $800-900.

What does a Virtual Tour entail?

Morada Quintessence | Nov 6, 2021
Morada Quintessence | Nov 6, 2021

A Virtual Tour is a tour of our community in which we use technology resources such as Zoom, Facetime or GoogleDuo. Virtual tours allow potential residents and family members to meet and speak with our Sales Director and other directors, staff and residents and experience our community from the comfort of your own home.

Does Elmcroft allow smoking?

Morada Quintessence | Nov 6, 2021
Morada Quintessence | Nov 6, 2021

We DO NOT allow smoking inside our communities.

How much does assisted living cost?

Morada Quintessence | Nov 6, 2021
Morada Quintessence | Nov 6, 2021

A variety of factors make up the monthly fee. In some communities, care and services are bundled into one flat fee. Other communities base their monthly fee on the size of the resident's apartment and the amount of care they receive. "The average monthly cost of assisted living in the U.S. is roughly $4,000 a month, or about $48,000 per year, according to Genworth's latest Cost of Care Survey." This fee may be higher in cities along both coasts and in major metropolitan areas, such as New York City or Washington, D.C. If you give us a call or schedule a tour, we can provide you with more concrete information based on your needs.

Is Elmcroft pet friendly?

Morada Quintessence | Nov 6, 2021
Morada Quintessence | Nov 6, 2021

Most of our Elmcroft communities welcome dogs and cats, and have secured outdoor areas where residents can walk and play with their pets. Check with the community for specifics and to see if they have any breed restrictions or specific rules regarding keeping a pet in your apartment. Your pet's vaccines and veterinary records should be up to date for the safety of your fellow residents and their pets, as well as staff and visitors.

What are the dining options at Elmcroft?

Morada Quintessence | Nov 6, 2021
Morada Quintessence | Nov 6, 2021

Residents have a variety of menu choices and healthy options for each meal, as well as the ability to make substitutions. We are proud to provide chef-inspired meals to accommodate all dietary requests and needs! The best way to learn more about our dining program is to try it for yourself! We extend an open invitation for seniors and their adult children to schedule a tour and stick around for lunch or dinner.

What types of activities are offered at Elmcroft?

Morada Quintessence | Nov 6, 2021
Morada Quintessence | Nov 6, 2021

The good news for seniors contemplating a move to a senior living community is that they will have a wide variety of opportunities for life enrichment. Some examples of fun activities for seniors in assisted living include watercolor painting classes, book clubs, volunteer projects, card groups, movie nights, walking clubs and more! There are also off-campus activities, such as organized trips to the zoo or park. We have a monthly calendar of events with hundreds of options so residents can choose an activity that best fits their interests.

What is the difference between Assisted Living and Independent Living?

Morada Quintessence | Nov 6, 2021
Morada Quintessence | Nov 6, 2021

Assisted living communities cater to seniors who are physically or cognitively unable to live on their own. In independent living communities, most adults live alone or as couples, without the need for personal care support or skilled nursing. However, support is available, if needed. The design of an assisted living community is to provide long-term care for an individual who may require support with everyday activities but does not need the level of skilled care that is provided within a nursing home. In comparison, an independent living community is established for an individual who requires little or no assistance in performing their daily routine.

Will a Long-Term Care Insurance Policy pay for Assisted Living?

Morada Quintessence | Nov 6, 2021
Morada Quintessence | Nov 6, 2021

Although this answer varies by policy, many long-term care insurance policies do help finance assisted living. Check your aging loved one’s policy to see if it covers the costs of “custodial care,” which includes assisted living communities.

What is the process for transitioning into an Assisted Living facility?

Morada Quintessence | Nov 6, 2021
Morada Quintessence | Nov 6, 2021

The transition to an assisted living community begins by researching your local options and scheduling a time to tour each one. A personal visit that includes your older loved one is the best way to determine if an assisted living community is a good fit. Once you have narrowed down your choice to one community, the staff there will begin the admission process. A nurse or other skilled health care professional from the community’s staff will likely evaluate your loved one’s needs to determine what care and services will be necessary after the move. The staff will also work with you to choose an apartment or suite. Some communities, such as Elmcroft, can even help you determine what furniture will fit in the new apartment and what might need to be given to a family member or donated to a local charity. It’s important to know that assisted living is licensed at the state level. This means every state has its own unique requirements for admissions to an assisted living community. Some states, for example, require a chest x-ray in addition to a complete physical exam. Others do not.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places