PODS Moving & Storage

Category: Mover

Address: 2501 Karsten Ct SE, Albuquerque, NM 87102, USA

Phone: +18777707637

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: 8AM–4PM

Reviews

Jodie Woods

Nov 4, 2022

If you can find anything better than PODS then do it. We paid over $20,000 and they still charged us $190 for a POD that was in route to me. It was a storage fee. My account online was down and I had to call and because of my account being down they said they couldn’t help me because they couldn’t do anything. This is the biggest scam. I even filed a complaint and was told that she could refund me $100 and then she would send it to someone who can approve more. That storage fee was charged because I nor them could schedule anything due to my account being locked. And to top it off I was charged an additional $45.95 for God only knows what that was for.

Hendrik De Bruijn

Oct 22, 2022

Bryan D was very helpful and went above and beyond to help get our Pod placed and moved to the new home on moving day!

Jeff Wooddell

Oct 21, 2022

Everything was good until I was unloading and had four damaged pieces of furniture and appliances. Called to make a claim. Was told to take pics and someone would call me. I was told I had 72 hours to make a claim. On the third day I called back and was told my case would be given to a certain named individual. I waited several days again and no return call. After awhile you forget to call and follow up. But a week later I called again. This time is was told that PODS does not handle the complaints themselves but their insurance company. By that time I was fed up with the stalling and run around. I believe that is how they keep from paying out on damages. Will not use again. Not worth it

Michael Pierce

Oct 5, 2022

Service was very good.

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Questions & Answers

What is the size of a standard POD?

Luis Hernandez | Nov 6, 2021
Destiny Vassell | Nov 6, 2021

I believe you can pick between 12 feet, 16 feet and 20 feet long. I would say they are about 7 ft tall and maybe 5 feet wide. They do have a calculator on their site where you can try to find the right size you need.

Do you provide materials such as protection for TVs and pictures?

Marilyn Wolfe | Aug 8, 2022
Dee S | Aug 8, 2022

They provide blankets to wrap up it up they rather have you put it in a box if possible but nothing for pictures

I am emptying my 3 storage pods on 9/28. What is the process to stop the automatic storage billing?

Kay McNair | Nov 6, 2021
Dee S | Nov 6, 2021

You have to call the main office to get that situated

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Are full containers stored indoors?

Patrick Joseph Hoffman | Nov 6, 2021
PODS Moving & Storage | Nov 6, 2021

Yes! At all of our locations, customers’ containers are kept inside so they’re not exposed to the elements.

what time is pods pickup opened

Linda Gallegos | Nov 7, 2019
PODS Moving & Storage | Nov 7, 2019

Hi! Our deliveries usually begin at 7 a.m. You will receive a call or text after 6 p.m. the day before your scheduled service with your pick-up window. This information will also be posted to your online account.

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How do i post a review?

Annette Pena | Nov 7, 2019
PODS Moving & Storage | Nov 7, 2019

Hi, Annette! Leaving a review is easy! Just go to Google Maps, find the place you want to leave feedback on, and click "Write a Review."

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Will u drop off and pick up later to transport

Laura Trujillo | Nov 7, 2019
PODS Moving & Storage | Nov 7, 2019

Yes, we will!

Do you deliver to Veguita, NM 87062

Brenda Serna | Nov 7, 2018
PODS Moving & Storage | Nov 7, 2019

For our service area in NM, please visit: https://www.pods.com/locations/united-states/new-mexico.

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Is it legal to ship a case of wine with household goods in a pod

Robert Bourque | Nov 7, 2018
PODS Moving & Storage | Nov 7, 2019

We don't recommend putting this in our containers!

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Since you dont deliver a pod to the location I need it delivered, can i deliver it myself?

Lisa Reynolds | Nov 7, 2017
PODS Moving & Storage | Nov 7, 2019

Unfortunately, we do not offer this service! You can unload your container at the nearest PODS storage center though.

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