Address: 6350 Walker Ln Suite 130, Alexandria, VA 22310, USA
Phone: +17573277550
Sunday: Closed
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: Closed
Markquet Phillips
Greatest, love it
J Siller
Terrible place, my car was not properly repaired after it was damaged by a drunk driver, I complained about noises on my car, so one of the very rude employees at the counter “offered” me $100 to go away as if that would fix my problem, I refused because i could tell that he was just assuming i was lying about the issue. They also said they took my car to a shop to be inspected, this was a total lie because i suspected they would pull a fast one on me so i just took a picture of the odometer before & after they “took it to the shop”, I was not surprised to see that the mileage was the same… I just let my attorney deal with them after that… stay away from this place, horrible customer service, terrible employees.
Jules Polynice
Easy and in & out experience. I've been with them for almost 5years
Ali S
The company offers good rates but the customer service is beyond worse. It is impossible to get a call back from from the adjuster appointed to you. The person who goes to the body shop checks the car out and gives you a call back only once. Moreover, do not expect him to answer your phone calls after that. Nice customer service Progressive.
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Great question! While this location appears to be one of our claims offices, you can track down a local agent that can offer a hand by visiting us at https://www.progressiveagent.com/. ~Jay
We’d love to help! The best way to get an insurance quote is online or by giving us a call at 1-800-PROGRESSIVE.
We hope you’re ok. You can report or check on the status of a claim online, through the Progressive app, or by calling 1-800-PROGRESSIVE.
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