Bank of America (with Drive-thru ATM)

Category: Bank in Naperville, Illinois

Address: 1301 E Ogden Ave, Naperville, IL 60563, USA

Phone: +16304160010

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–2PM

Reviews

Jamie McKinney

Aug 30, 2022

This specific bank and manager Maria are useless. I have never had such a poor experience with a bank. Today I closed my accounts after being a customer for 11 years. Steer clear of BoA and this specific bank. Believe the bad reviews and bank literally anywhere else. after the took money from one account and put it in the other with permission and refused to correct, Maria told me “hopefully everything works out” in a condescending way. After explaining that if the didn’t I couldn’t pay rent. What a spiteful individual. So I let her know it’s her fault and said “F”this place and left. So I was called by the person above the branch manager and I said I would remove this review but after thinking about it more, I decided that since he literally did nothing I wil do nothing. I am so happy I closed all my lines of business with you after over a decade.

ALAN MATHEW

Jun 14, 2022

Great Employees so consider the work done.

Owen R

Feb 28, 2022

This is a big building with lots of parking. I didn’t find the female employee who was sitting in the first cubical on the main entrance side as the most enthusiastic and politest bank clerk

John Gergits

Jan 22, 2022

Stopped in to make change. I was refuse service since I am not an account holder however I am a stockholder and as somebody who took a vested interest in Bank of America. it is sad to see the training that this branch is giving to their employees. I felt that it was very rude and inconsiderate to be questioned and refused as a stockholder. I would like to see Training to avoid this Type of behavior from this branch

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Questions & Answers

Is the walk in lobby open

Molly Mundie | Apr 10, 2022
Zhan Otorbaeva | Apr 10, 2022

Yes, it is open

Is there a drop box in the lobby for the organization Cradles to Crayons? This organization says BA is one of the locations but I can't reach anyone by phone! Thank you.

patricia pikes | Nov 6, 2021
patricia pikes | Nov 6, 2021

It is totally impossible to speak to a bank rep at this bank or any other. Actually BA is my bank and I find it extremely annoying..Wells Fargo the same. Anyway I was able to reach the Cradle to Crayons group who told me there is a secure drop bin in the parking lot. They collect weekly. Happy I reached them!

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