Robert Russo - State Farm Insurance Agent

Category: Insurance agency in New York

Address: 208-50 Cross Island Pkwy, Queens, NY 11360, USA

Phone: +17184234224

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Nikhil Kakkar

Sep 1, 2022

Best customer service ever especially lani she takes care of all your stuff and get u going in minutes.. highly recommended people. Thanks guys

joshua trinidad

Aug 31, 2022

I had a problem with one of my policy’s, there was in increase on bill I called State Farm’s and someone was able to attend to my needs in less then 10 seconds which made me feel good because that just shows how much they care about there customers, and in a matter of minutes my situation was solved and they were able to explain to me step by step what went wrong and that made me feel Secure. Im glad my insurance is with you guys!!!

Quanez Pierre

Aug 31, 2022

10 out of 10 customer service. From the tone in each office employees voices, down to the patience held as I scramble to find my information over the phone. Couldn’t have asked for a nicer, and more professional staff to deal with. Expect the staff there to go very far in their professional field.

J Smith

Aug 31, 2022

I usually don’t write reviews but my experience with this office has been incredible. I can’t complain about anything they helped me resolve my problems with out any issues. My only regret was not transferring my insurance sooner to this office. I would have been saved tons of headaches and issues. This state farm office is highly recommended!!!!

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Questions & Answers

When does my coverage start?

Robert Russo - State Farm Insurance Agent | Aug 8, 2022
Robert Russo - State Farm Insurance Agent | Aug 8, 2022

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Who do I contact if I have questions about billing or payments?

Robert Russo - State Farm Insurance Agent | Aug 8, 2022
Robert Russo - State Farm Insurance Agent | Aug 8, 2022

Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.

Where do I access my online billing and payment information?

Robert Russo - State Farm Insurance Agent | Aug 8, 2022
Robert Russo - State Farm Insurance Agent | Aug 8, 2022

Use the Digital Pay Payment Center link to access your account. Enter your statefarm.com user ID and password to login. You will be directed to your billing and payment information.

What payment methods can I use?

Robert Russo - State Farm Insurance Agent | Aug 8, 2022
Robert Russo - State Farm Insurance Agent | Aug 8, 2022

We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.

Do I have to pay for a quote online?

Robert Russo - State Farm Insurance Agent | Aug 8, 2022
Robert Russo - State Farm Insurance Agent | Aug 8, 2022

No, you do not have to pay for a quote online. We offer free quotes!

How can I pay for my insurance if I decide to purchase it online today?

Robert Russo - State Farm Insurance Agent | Nov 6, 2021
Robert Russo - State Farm Insurance Agent | Nov 6, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Robert Russo - State Farm Insurance Agent | Nov 6, 2021
Robert Russo - State Farm Insurance Agent | Nov 6, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

Is my account number the same as my policy number?

Robert Russo - State Farm Insurance Agent | Nov 6, 2021
Robert Russo - State Farm Insurance Agent | Nov 6, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Robert Russo - State Farm Insurance Agent | Nov 6, 2021
Robert Russo - State Farm Insurance Agent | Nov 6, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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