Hertz

Charles Hall

Excellent service. Brittney is really so helpful and accommodating. Thanks

Amanda Nelson

I rented online. When I got there they said they did not have a car. They did find something and the rental itself was great. I returned the car ont the agreed upon day and time. Two days later I received a automated call threatening to take leagal action for not returning the car. I called and spoke with a rep who continued to tell me.i needed.to return the car. She finally said she would put in a ticket to close the rental agreement. I received two more threatening calls after that. I will not rent from them again.

Winston Harper

A week and a half prior to arriving in Brooksville I set up a car rental through this Hertz, while waiting for my wife’s relatives to pick my wife, kids, and I up from the airport I received a call saying they didn’t have my car ready. No big deal I thought since they said it wouldn’t be long. I arrived at my wife’s families house and decided to call them, again they said they didn’t have a car ready for me but I would receive one that day, didn’t receive a call yet so I called them and they said they had one car they could get me, a compact, I paid for and needed an suv, I told them I would wait since I was expecting a car by days end at least, about an hour before they closed I made my fourth correspondence them and was told they didn’t know if they were gonna get a car for me, like ever... So I set up a rental with Enterprise. Btw, I was told it was gonna take 7-10 days to get my refund... this should be fun. Hertz has lost my business forever.

Joe Weidiman

I will never rent a car from this location again. The Ford dealership was great they paid for the rental, but I was asked if I wanted to get extra coverage. I was told total coverage for 3 days would be $60.00, when I got my Visa bill they charged me $180.00 plus tax for the coverage. I could pay for 2 months of coverage for that price, and the vehicle they gave me was not clean..Enterprise Rental is the way to go. This company is deplorable, and not very honest and did not want to hear my complaint. NEVER AGAIN....