Address: 2750 Duportail St, Richland, WA 99352, USA
Phone: +15096280066
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–10PM
Saturday: 10:30AM–10PM
Karla Martin
The last few times we have eaten here they have been out of one thing or another or unable fill our order correctly. The staff was very friendly but you could tell they have to deal with being low on supplies constantly, it is hard to do your job well when management doesn't give staff adequate tools to perform their job correctly. I feel for the staff just trying to do their job but it also sucks being a customer when they can't help.
Tammy Hinton
Every single time we try to go to this restaurant we are told they are unable to make extra crispy chicken. Go in tonight and we are told we have to wait for them to take our order to take a seat and then it will be another wait for food. Luckily I asked if they would even cook out chicken before waiting. Do not recommend this restaurant at all. Employees are lazy at best. This happens every single time we go regardless of time of day or day of the week. This restaurant shouldn’t even have extra crispy as an option.
Shane Gaydeski
Staff was very nice. The manager was not. Went through the drive through and then waited in the parking lot for 20min to a half hour. That is a long time to wait with hungry kids. Didn’t ask for anything special but had 5 + other customers come and go while we had been waiting. Finally I asked for a refund because our food still wants done. The manager was rude and unprofessional. Stuff happens I don’t care that we had to wait. The staff was very nice but the rude manager is why I wrote this review.
Starla Byers
Literally the worst KFC I've ever been to. Every single time I order from here there is something wrong. Last time I ordered just a cheeseburger. I was told to park out front and wait. It took almost 30 minutes and no apologies. Today my 12 piece tender meal came with no sauce. Nothing to dip in, after I asked two different times for sauces. Also, my son's drumstick was too hard and chewy for him to eat and it was dark brown.
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