Brookdale Lake Highlands

Category: Assisted living facility in Dallas, Texas

Address: 9715 Plano Rd, Dallas, TX 75238, USA

Phone: +12143437445

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Randolph Chappell

Jul 4, 2022

Love the staff

Julie Lewis

Jun 28, 2022

Huge decision to select an Assisted Living when my Mother needed it. We definitely selected the right one when we chose Brookdale Lake Highlands. The staff made Mom feel so welcome from the very beginning. She made new friends quickly and loved all the activities.

Carrie C

May 17, 2021

The staff at Brookdale Lake Highlands is caring, compassionate, and always makes you feel welcome. I am grateful for all of their hard work and dedication to taking care of my mom each and every day. I appreciate that she is in good hands. Sending all of you a big, "Thank you," each and every day!!

Diana Lucia

Mar 23, 2021

Brookdale Lake Highlands has an amazing Executive Director named Terese, who comes from a Medical background. Her compassion, knowledge and care for her residents and staff are bar none! Because she is such a Leader, her leadership reflects in her staff. Her staff is also amazing! This isn't just a job to them but they make your family member their family! Johnathan the Health and Wellness Director is just fantastic! He raises the level of care your family member gets. Tamika who is the Business Office Manager is such a hard worker but still has time to forge relationships with the residents and their family members. She is on top of everything and does it with a smile. The communication is out standing with this Facility! I could keep naming people that have made an impression on us but they know who they are and how special they are to us! I am so grateful my family lives at Brookdale Lake Highlands and is happy and is safe in their care. It relieves a lot of stress knowing they are well cared for. They go above and beyond for their residents and that includes Brookdale Home Health Erick and his staff. So if you are looking for a place for your family member to call home, have peace of mind and want good caring people taking care of your loved one, then Brookdale Lake Highlands is the place for them to be.

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Questions & Answers

does your memory care take medicaid?

Ron Tillery | Nov 6, 2018
Deanna Primm | Nov 6, 2019

It depends on Brookdale policy. But I did read that they will assist you if in a financial hardship in a family member review on Senior Advisor. She also stated reason to not get a medicaid sponsorship through them. And it is a minimum age of acceptance in residents.I don’t know the process. I read about the company when got hired and only thing I can give you info from what I read and what I experience within the 3 weeks hired. Had I read the reviews before applying I wouldn’t wasted my time nor there’s. But my review you should scan through before choosing this place. I’m sure you can find a better trustworthy, business oriented, organizated place that would care for your love one/one’s wonderfully. Good Luck!

Looking for apt for 60 and over

Linda Johnson | Nov 6, 2017
Deanna Primm | Nov 6, 2019

Not sure. But it states it’s an minimum age of acceptance. But I would think she/he would since the age is over 55. Than again every Assisted living Resident Policy are different.

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