Hampton Inn & Suites Aberdeen

Category: Hotel in Aberdeen, South Dakota

Address: 3216 7th Ave SE, Aberdeen, SD 57401, USA

Phone: +16052622600

Reviews

Kathy Hardie

Jun 1, 2022

I was very impressed with the cleanliness of our room (420) during our stay. We’ve stayed here before , and it was good but this room even the corners of the bathroom under the vanity etc were clean. I worked in housekeeping during college decades ago so I do know what to look for … many of my friends do the same. The breakfast was good.. omelets / sausage / waffles and the staff here was very friendly … even went from table to table asking how everything was… Front desk was fine too … maybe need to jack up your welcome and friendliness. Overall good stay! PS consider this to be verified! I couldn’t find that site so posted to actual hotel site which I feel is t always true to form.. but consider mine certified . Plus I don’t usually write these.

Michael Deignan

Mar 28, 2022

The Staff needs a class on customer service skills to professionally send a message on policy. I wouldn’t stay here again. I understand they deal with loud people all the time being close to the stadium. Friday at 9pm we just arrived and were told like 5 year old men and women to go to our room to finish watching the NCAA tourney as we ate our pizza is way out of line. They shut the TV off and took the remote away with 5 minutes left in the game. They proceeded to call the police of which nothing came of that except the police said they were told there was a brawl. It was evident that didn’t happen. Their house rules we were told is no one is allowed in the common area at 9pm of which we weren't told that while booking for of I was, I would not have stayed here. At first they said children and then expanded it to adults also. We then found a sign that read 10pm common area closure hidden and the guard verbally told us 11pm. We were allowed to stay outside by the pool area which we did. I knew when I walked in to check in, the way the lobby clerk greeted me, and treated me this was going to be less than a pleasant stay. So much for $400 for 2 nights stay. When I checked out today, I didn’t even receive a thanks for your business or come again. Don’t worry, I won’t.

Jeremy Engholm

Mar 24, 2022

Stayed here 03/23/22. Place smells and looks nice. Asked for a king room told me it would be 116 after taxes $148. Got to the room its nice but bed is far from the tv and there is no fridge or microwave. For $148 there should be a mini fridge and microwave in the room. Also ceilings are paper thin and you can hear people walking.

Tasiyagnunpa Barondeau

Mar 21, 2022

You will miss your bed at home real quick! The only thing keeping me from giving a two star or worse rating was the fantastic customer service: front desk, housekeeping, and the breakfast attendant. Otherwise this Hilton-brand Hampton Inn and Suites is not worth the higher price point than many of the other options in Aberdeen and is way overdue for a refresh (maybe we can blame Covid-19). The colors and finishes in the lobby, halls and rooms are dinged, scuffed and just plain ugly. The king-sized bed in our non-suite room was caving in and needing replacement. When booking, be aware not all the rooms are like the pictures on the site, some are very plain with no kitchenette, just an awkward mini fridge and microwave by the desk in the room. No real dresser if you like to unpack just a small hutch with sticking drawers that the TV sits on. Pull out style love seat sofa seemed like a great option for the kids, but the window was very drafty and our son about froze the first night. The blankets were very thin waffle weave style. We asked for a second for the next night and he put on extra clothes and was okay. Not comfortable enough for an adult, he slept on it backwards, because even he could feel the metal. The bathroom was a good size which was nice for a family traveling with younger kids, but the bathroom fixtures were loose and the shower almost didn't work. The toilet took several flushes. The pillows in our room weren't the usual mixture of firm and soft (feather and polyfill as it turned out for here), but housekeeping brought us new ones when we inquired at the front desk during breakfast. The breakfast was quite good. Many choices, including an oatmeal area with fixings, plus other hot options, waffles, fresh fruit, yogurt, biscuits and gravy one morning and the next eggs and sausage patties. Coffee options were hot. Pool and hot tub area was small, but we had fun anyways. Pool towels were restocked regularly. Elevator floor became sticky one evening, but as we were in and out, right away they had it mopped I noticed. Again, great customer service that way. We also did laundry which was weirdly on the second floor off in the corner, kinda creepy, but washing and each dry cycle was just a dollar in quarters. Front desk had change.

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Questions & Answers

Honeymoon suite photos

Debbie Eisenbeisz | May 7, 2018
Jason Baird | May 8, 2018

Had a great stay there while traveling through

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Is there a pool table?

Benjamin Goebel | May 7, 2019
Quincy Ilme | May 8, 2019

No

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