Address: 917 Bethlehem Pike # C, North Wales, PA 19454, USA
Phone: +12153939424
Sunday: 12–5PM
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–6PM
Quensi J
I had changed my mind about the knives right before they were shipped. So I contacted the representative that had sold them to me, and they told me that they told their manager and would give me a call to cancel my order. They never contacted me. I did this for 2 weeks, even after they arrived. I never opened them. I call their customer service and they told me that they would put in a cancel request & sent me a return label and I shipped it back. I got an email this morning, saying that the monthly payment is due in 3 days... even though I was told that they would put in a cancel request. Bogus company and shady.
Bob O'Brien
We bought these knives thinking we made a good solid purchase. They were good for about 6 months. The butchers and large chef knife started to rust. They do not hold an edge the scissors are dull pretty much after a few uses of cutting chicken. Contacted Cutco about the performance and rusting issues. Customer service was poor. They did replace the butchers knife but not the chefs knife because of the rusting. Overall it's a poor product. Save your money.
Corporate Financial
Best knives and kitchen accessories.
Benjamin Radcliff
The staff was extremely friendly and helpful.
Thanks! Your review is awaiting moderation.
Hi! We do not sharpen knives at this location. This location will send Cutco knives back to the factory for you free of charge. It's free of charge if you pick the knives up at the store or you can pay a shipping fee to get the product shipped back to your house. This usually takes 2-3 weeks. Thank you for inquiring!
They will sharpen the Cutco knives for free. They have a lifetime guarantee. Smooth or serated, they do both. The knives are sent to the company. Returned in about two weeks. You drop the knives off at the store, they do the shipping.
Yes it is! There is a Forever Gaurantee on all Cutco products.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.