Cutco Kitchen Store

Category: Cutlery store

Address: 917 Bethlehem Pike # C, North Wales, PA 19454, USA

Phone: +12153939424

Opening hours

Sunday: 12–5PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Quensi J

Jun 19, 2022

I had changed my mind about the knives right before they were shipped. So I contacted the representative that had sold them to me, and they told me that they told their manager and would give me a call to cancel my order. They never contacted me. I did this for 2 weeks, even after they arrived. I never opened them. I call their customer service and they told me that they would put in a cancel request & sent me a return label and I shipped it back. I got an email this morning, saying that the monthly payment is due in 3 days... even though I was told that they would put in a cancel request. Bogus company and shady.

Bob O'Brien

Dec 18, 2021

We bought these knives thinking we made a good solid purchase. They were good for about 6 months. The butchers and large chef knife started to rust. They do not hold an edge the scissors are dull pretty much after a few uses of cutting chicken. Contacted Cutco about the performance and rusting issues. Customer service was poor. They did replace the butchers knife but not the chefs knife because of the rusting. Overall it's a poor product. Save your money.

Corporate Financial

Aug 3, 2021

Best knives and kitchen accessories.

Benjamin Radcliff

Feb 13, 2021

The staff was extremely friendly and helpful.

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Questions & Answers

do you sharpen knives at the store?

Ian McLoughlin | Aug 7, 2022
Cutco Kitchen Store | Aug 7, 2022

Hi! We do not sharpen knives at this location. This location will send Cutco knives back to the factory for you free of charge. It's free of charge if you pick the knives up at the store or you can pay a shipping fee to get the product shipped back to your house. This usually takes 2-3 weeks. Thank you for inquiring!

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Do I drop my knives off at the store for sharpening? Do you sharpen serated knives?

Nancy Burns | Nov 6, 2019
Antonio Assetto | Nov 6, 2019

They will sharpen the Cutco knives for free. They have a lifetime guarantee. Smooth or serated, they do both. The knives are sent to the company. Returned in about two weeks. You drop the knives off at the store, they do the shipping.

My can opener broke is it under a life time warranty like my knives?

K Dicicco | Nov 6, 2018
Cutco Kitchen Store | Nov 6, 2018

Yes it is! There is a Forever Gaurantee on all Cutco products.

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