The UPS Store

Category: Shipping and mailing service

Address: 1201 E Yelm Ave Ste 400, Yelm, WA 98597, USA

Phone: +13604006245

Opening hours

Sunday: 9AM–3PM

Monday: 7:30AM–6PM

Tuesday: 7:30AM–6PM

Wednesday: 7:30AM–6PM

Thursday: 7:30AM–6PM

Friday: 7:30AM–6PM

Saturday: 9AM–3PM

Reviews

Brian Bettencourt

Jun 30, 2022

Person helping my wife couldn't be bithered to read an item description for an Amazon return ... had to take it to the lakewood location almso 30 miles out of my way to get the help i needed

Marshall Aalona

Apr 30, 2022

Horrible ran business!!! I put my order in 2 weeks prior to a Home show we were I invested thousands of dollars in. I was very specific I needed my business cards done so I could hand them out to future customers. They promised me they would be complete In 5 days... well the morning of our home show, I went to pick them up and they never even printed them. They gave me an excuse saying I didn’t approve the card via email. I never received an Email saying I had to “approve” them... such horrible business practice!!

J Gree

Apr 12, 2022

Went to drop a package off. Two customers ahead of me a line of 9 behind me One girl working the counter while the other scanned packages & ignored the line Waited 45 minutes. When a mailbox customer came in she took him right away - he offered to wait like the others. How did she see him and not the rest of the people. Poor customer service

Suzanne Hearring

Jul 10, 2021

Love Love Love the easy drop off for Amazon returns. Quick service. Usually a long line as they provide many services but they call out for those in line with Amazon returns. : ) And people, for heaven's sake, be logged into your account with your return code visible before you get to the counter! Thank you UPS!

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Questions & Answers

Are you open on Sunday?

The UPS Store (Owner) | Aug 12, 2022
The UPS Store (Owner) | Aug 13, 2022

Yes, our hours on Sunday are 9:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Since there has been new owners of this UPS Store recently the customer service is AWFUL!!!! You rarely ever answer the phone, and the customer service is soooo slow. Plus you NEVER return phone messages.Terrible UPS store.

PDX Pickit | Aug 12, 2022
Dan Sisson | Aug 13, 2022

We are not ignoring the phone calls.. Most Voice Mails are not actual messages as they are just people talking to other people before it gets cut off. For the past two years we have been working hard to add additional employees but right now no one shows up to their interviews so most of the time it is just myself working at the store. We are working hard to add additional staff as fast as we can and work on training them. I am sorry that the store is not to your liking but right now it is out of my control until we get enough staff here at our store.

Is there a public fax machine here

Jossilyn Dysfunctional | Aug 12, 2022
Mike P | Aug 13, 2022

Yes

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