Stonehaven

Category: Apartment rental agency

Address: 15301 Northwest Fwy, Houston, TX 77040, USA

Phone: +17134664700

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: Closed

Saturday: Closed

Reviews

Beautiful Chocolate (Tatiana)

Jul 25, 2022

I been living here for 2 years I was gonna move out due to the complex getting bought out any times during this pandemic. However since April 2022 Mrs.Roxanne and Ty came to the complex. These two women has made the apartment much better. Working so hard to fix the issues the other companies has left behind. I got behind on my rent and they worked with me not putting me out. Having a caring and heart Very good people to be in here working for this complex. They make living here much better for all the tenants.

Chocolate Baby

Jul 21, 2022

Wow. Let me check this complex off my list and unsubscribe emails. These reviews are horrific! Prayers for tenants!

Natalia Ochoa

Jun 24, 2022

One of the WORST apartments to live in honestly!! Pool is gross, A/C is ALWAYS messing up AND these apartments have the absolute !!!WORST!!!! Management!!! The will never answer any phone calls even during their “open” hours which are Mon-Friday from 8:30 to 5pm??? Been trying to reach the office folks for weeks and no luck. DO NOT RECOMMEND THESE APARTMENTS ✌🏻

Keosha Tatum

May 5, 2022

I wouldn’t recommend! These apartments are only something good to look at from the outside. The managerial staff is very poor in maintaining a property and customer service. Managerial staff will walk into your apartment without your permission even though they can simply tell you ahead of time that they’re coming they do not. The current manager just popped up unexpectedly and knocked on my door. When I told her I wasn’t expecting them to come she pushed my front door open while I was behind the door with nothing but a towel on. She came in to my house with a maintenance man behind her. She then tells me that this was her property and she will be treating my apartment as if she stay here. You can’t speak to the managerial staff about any problems that you’re having as they will overtalk you and you never get out what you’re trying to say. They also will lie and tell you that they are coming to fix things in your apartment and they do not come. Please do not get anything delivered to their front office because they will send your Packages back return sender. They don’t call and tell you you have a package in the office they leave a note on your door they may or may not be there once you make it home. Ever since the Laramar property management company took over the property has went to pooh. The workout room which you pay for is never open. The pool stays tremendously dirty. Lastly, they are having foundation issues where it sends cracks up my walls. Rent here at your own risk! I wouldn’t even leave a star if I didn’t have to.

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Questions & Answers

I have been calling all day to get information but no one picks up. Is this a constant issue people experience here?

Mary Hernandez | Nov 5, 2021
Stonehaven | Nov 5, 2021

Mary, thank you for bringing this to our attention. Please know that our team is here to help and we hope to address your concerns to your satisfaction. We'll be in touch!

Is these apartments low income

Christine Haynes | Nov 5, 2021
Kathy Salazar | Nov 5, 2021

Are there background checks?

Read More

Do not rent an apartment here people break into your mailbox steal things from you your door ends up open for no reason

Stephen Walker | Nov 6, 2019
Stephen Walker | Nov 6, 2019

I don't believe you its not no kids it's previous exes that's what you say to change the direction of the conversation it sounds real good I don't believe you only thing I believe is that you renewed your lease

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