The Fuse at Park Row

Alexandra Burgos

Love the complex and the location, but the staff with their communication skills are all over the place. From my move in date I’ve had issues with extra fees for moving a day early when I wasn’t the one who decided the date and was told by a staff member directly I wouldn’t be charged extra fees. Only for a week before my move in to be informed that I will indeed need to pay extra fees or move in at a later date when the move in had been planned a month in advance. No matter how many emails I showed as proof they didn’t give me proper answers and the manager didn’t even give me a second glance even after I asked to speak with them. Now it’s been almost three months since I’ve lived here and I still love my apartment, but the constant issues from clogged up sinks flooding my floors to my toilet leaking water and the gate not even working to leave the residence, it’s becoming too much. I understand they’re short staffed, but to make me wait almost three weeks to fix my toilet. It’s ridiculous and as I’m writing this it’s still not fixed. I’m sure the staff is nice and they’re doing what they can, but whoever is in charge and is allowing all of this to happen while still boasting about luxury and having their residents pay as much as they do on rent? They need to do better. This isn’t what you expect from a luxury apartment.

Mayra liz Colon

DO NOT MOVE HERE . I finally was able to get out of this circus and the clowns that work here. I lived here for about 3 years , this past year was a total joke . After the new management started ; service , employees, care of the property, maintenance EVERYTHING is a disaster. Sending maintenance request and the office closing tickets saying work was done and NO ONE EVER went to fix anything , I complain about it and nothing was done ! Is not safe anymore to be outside no matter the time of the day since it looks they approve just anyone that applies . Be really careful ! And then Ridiculous charges were added to the monthly payments without notice. JAMÁS SE MUDEN A ESTA PROPIEDAD ES UNA TREMENDA BASURA ! Luego de tres anós en esta propiedad me tuve que salir de aquí por que lo que tienen en la oficina es un circo. No es seguro ya para nada vivir aquí . Triste por demás ya que está propiedad estaba hermosa y era tan tranquila !

Montay Ellison

I’ve moved in my apartment 3 weeks ago . When I first move in my apartment my dryer didn’t work took a week to get that fixed then I go let them know all my another problems ( in the office ) maintenance comes almost a week after I put my work order in and he only has one thing that’s wrong don’t want to look at no other anything else that I said was wrong because he only got one paper don’t get me wrong the apartment is nice but when it comes to maintenance it make you wish you had picked another place to move it because this is Ridiculous especially when you just paid 2,000+ for your rent . Valet trash has picked up 1 time since I’ve been here we pay $30 a month and still have to take out our on trash .

kailyn Aliyah

No problems very nice and friendly and easy lease and move in process OK SO UPDATE: I haven’t even been in those apartments a week and I’ve been having so many problems my first one was AT&T not being able to have access and the front office manager melody telling me they need 48 hours in advance even though all the access is in my home so that was weird it’s also took her like 3 days just to reply to my email! Then my dryer DOESN’T EVEN CUT ON the maintenance came to fix something else WRONG and they couldn’t do the dryer for some odd reason they said they had to come back literally regretting moving here already WILL NOT BE RENEWING MY RELEASE!!!