Dallas Fort Worth Fertility Associates

Sharon Hiltz

I just absolutely love this clinic and the team. I went to another fertility team in town and they were terrible relative to Dr. Thomas and her office. This team is always on-time, so friendly and attentive--got an ultrasound on day 1 appointment by Dr. Thomas herself to examine my situation. You feel like you're the only patient, which is a hard experience to come by in my opinion. Dr. Thomas in particular is just a dream--she offers a nurturing but refreshing perspective. The wait for the first appointment is WELL worth it! You'll get a comprehensive understanding of your situation and the possibilities as well as a team who cares most about you and your preferences and least about making money.

Anika Chowdhury

The front desk person/ receptionist is so rude. First of all, they didn’t have any available appointments for new patients until 2-3 months later. And I called to cancel my appointment since I found another clinic and the person I spoke to was very rude and unprofessional. She hung up the phone on me immediately when I said I needed to cancel my appointment. I’m so happy and glad I did not waste my time to go with this clinic for treatment.

Tanisha Williams

I was a monitoring patient at this clinic, as if infertility isn’t already stressful, they made it even more stressful for me with their horrible front office staff at both the Plano and Glenlakes location. (the nurses at the Glenlakes office were great, don’t want to take anything from them:-) I was told by my doctor in Colorado not to attend my last two bloodwork appointments because it was time for my egg retrieval and transfer in Colorado. I was excited and happy and hit the road for my embryo transfer. Take in mind I was paying out of pocket about $400-$600 for every appointment. I assumed my actual doctor communicated with DFW Fertility letting them know I was ready for IVF and I wouldn’t need the two additional blood work appointments at DFW FERTILITY, until I got back. I even communicated with the nursing staff that if my last appointment went well, (levels/bloodwork) CNY fertility would be calling me to complete my IVF in Colorado. When I finished my IVF in Colorado and scheduled bloodwork when I got back after a successful embryo transfer, DFW fertility denied me services stating I was a no call no show, after already taking literally 1,000s of dollars from me. It’s like they were mad I didn’t do my IVF with them (10,000 more than CNY fertility, which only charged me $4999 for the entire IVF process. ) DO NOT GO HERE FOR MONITORING!! I had to scramble to find a different location within 24hours, because the tests are cycle/time sensitive. They didn’t take into account it’s my first time, I’m already struggling with infertility, or the thousands I had already spent with them. Treated me like straight trash, stating “ well we have notes of you not attending another appointment at the Plano location” which I didn’t attend because the office staff member Barbara was so rude and unprofessional I refused to go back to the location, to which they responded they were aware and “ they didn’t hire her, and she was overwhelmed in her position “ The thing about me is, what’s for me is for me! God must’ve knew this wasn’t the place for me. If I can stop any other monitoring patient from attending here to not go through what I went through, please read. They DO NOT CARE what you’re going through, what part of the IVF process your in, all they care about is the money, not their patients. They were so rude and clearly all already have children and are not struggling with infertility, because they dismissed me and didn’t even mention the money I had extra on my account and if it would be reimbursed, faxed my requisitions back to CNY fertility stating I was a no call no show. My doctors at CNY were horrified and couldn’t believe what I was dealing with, they immediately found me another monitoring clinic and apologized for the HORRIBLE services I received from DFW FERTILITY.

Heather W

I can't say enough good things about DFW FertilityAssociates. My husband and I have been working with Dr. L. Lawrence and her AMAZING TEAM since October 2021 when we were diagnosed with infertility, Dr. Lawrence was very clear and upfront about our issues and treatment plan from the beginning. I was not confused about anything because of how well she broke it all down; and if I was confusing, her AMAZING nurse Kelly answered every email, every call, and made sure I didn't drive myself crazy. I mostly interacted with Kelly, one of her nurses, who is BEYOND amazing. I can't even put into words how grateful I am for her. She has gone out of her way on many occasions to ensure I felt comfortable and heard! She's taught me everything as far as administering meds and keeping as calm as I can. She's ALWAYS there for me. She's become my family. Its such a big deal to love the team your doctor has and I am SOOO LUCKY to have Kelly. I also have a favorite US tech, Candace who is Bomb.com as well! She's also gone out of her way to explain confusing sonograms and comforting me during loss. She's my family now too. Along with the two front desk attendees Marissa and Josie. They are the sweetest and most patient young women!! I could literally write about them ALL for days!I cant forget to mention Dr. Lawrence's other nurse Ashley! She is as sweet as pie and so caring! This entire office is heaven sent. I truly have come to love them all! Infertility is an emotional confusing roller coaster. These are the types of women we need in our corner during these times. Whether doing Look no further, you won't regret choosing this office!!!