Best Buy

Category: Electronics store

Address: 12820 South Fwy, Burleson, TX 76028, USA

Phone: +18172950732

Opening hours

Sunday: 10AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Erin Lea

Nov 4, 2022

Always living up to their name! I never find a better price elsewhere, whether it's an appliance, phone, printer, or computer.

Kmike Whitley

Nov 1, 2022

Great place knowledgeable friendly staff

Jeffrey Beard

Nov 1, 2022

I have talked to geek squad 5 times or more trying to get a tech scheduled to look at my TV. 3 different times I had people tell me that I would be contacted within 36 hours to be scheduled, never received a call back. I spoke with a supervisor who told me the same thing still no call. She also told me I can't bring the tv in because it's to big. I only bought a TV that was a floor model because of the warranty. As of now I haven't been scheduled. Haven't had anyone tell me anyway to move forward. I did buy this TV and warranty at this location . I'll fix the review when my TV is fixed. I've never had a problem in store. Only with geeksquad and customer service getting me no where and wasting hours of my time. Update: went in store spoke with geek squad manager. He called and got me an appointment set up. They should be here soon.

Howard Haralson

Oct 29, 2022

They had 1 of the items I needed and I ordered the power cord online since they didn't carry it. He said it looked like a PS2 power cord

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Questions & Answers

Had a great buying experience at BestBuy yesterday with the help of Jorge! Thank you!

Ok _ | Nov 6, 2018
Benjamin Hawkins | Nov 6, 2018

Not exactly a question, but I'm sure they appreciate the feedback. 😅

Why is my lap top not turning on

Rachel Walker | Nov 6, 2017
Eric McCamey | Nov 6, 2017

Can you explain a little more about it? Has the battery come loose? Bad or not charged battery? Computer lock up? As you can see, there are many things it could be.

Do y'all have headphones to test listening to? Specifically the Sennheiser HD 650?

Vincent Berardi | Nov 6, 2018
Bruce Lombardo of Dix Division | Nov 6, 2018

They had those in winter 17.

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Do u have benq monitor 1ms response time please respond asap

Garrett Wynn | Nov 6, 2018
CINDY LOU ESLICK | Nov 6, 2018

Garrett, Yes. Best Buy sales the BenQ 1ms response time in 3 monitor sizes. The 21.5" monitor @ $109.69. The 24" monitor @ $159.99 and the 27" monitor @ $169.99.

My I phone is died won't charge what do I do???

Charles Dillard | Nov 6, 2018
Eric McCamey | Nov 6, 2018

Call your carrier IT first. They can usually tell you how to fix it. Your phone may be insured also. If it is, they will replace it less your deductible.

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do they fix airpods ?

nevaeh hayes . | Aug 7, 2022
Mark Richards | Aug 7, 2022

No

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can I make my best buy visa payment at the burleson tx store ?

Mickey Rundell | Feb 8, 2022
Tim Hoerig | Feb 8, 2022

Any store will gladly accept your payment

How much is your GPS for an older KIA ?

Rebecca Hines | Nov 5, 2021
Charles Dorsett II | Nov 5, 2021

Check their website

We were able to get labels before we received a new computer.they are not attainable

Ken & Joanne Kasallis | Nov 5, 2021
Sue Fenstermacher | Nov 5, 2021

Not sure got a phone for a gift

I bought a fire stick and stop working I can't get it to connect to my WiFi. Can I still return it what I need to do?

Juan Martinez | Nov 5, 2021
Mr. Couch Potato | Nov 5, 2021

If you had it more than 30 days..... No. And you do need the receipt or....No. If you used a card to purchase it, than being it with you and they will look it up to verify. Than Yes they will.

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What are the Covid safety practices like here?

Anonymous | Nov 5, 2022
mike Blotz | Nov 5, 2021

They ask you to wear them and offer them to you at the door but I seen a few people that didn't have them on

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Do y’all hire with a school ID and a birth certificate or a social?

Andrew Olvera | Nov 5, 2021
Larrinea Grubbs | Nov 5, 2021

I don't work there, but every job I've ever had used a state issued ID and a social security card

Are you able to walk in?

Fabian Robertson | Nov 5, 2020
B & C Coleman | Nov 5, 2021

I just purchased a Dell P2419H 24" LED Monitor at Best Buy Burleson. It came by UPS Friday Jan 08. When I opened the box I noticed it had a March 2020 build date. Should I return it and get a newer build date? Don't know if a monitor that is 10 months old might cause any issues especially with the warranty.

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do they offer a student discount?

lauren pinkley | Nov 6, 2019
Stephanie Ngadja | Nov 6, 2019

I'm not sure, great question! Sometimes they run some great sales

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How can I get ahold of Manager, can't get phone answered when I call Burleson store, regarding item I returned, and I'm getting billed for a balance of something that was returned for credit, do I need to file dispute,

Sharon Henslee | Nov 6, 2019
Stephanie Bauhan | Nov 6, 2019

If you received an email about the billing, there should be a number to call on there. I was charged last month for a yearly subscription to Microsoft Office which I had to repurchase 2 months ago because it somehow ended before the year was up. I was able to get ahold of someone quickly and they took care of everything with the subscription, were very courteous and I was refunded the full amount within 2 business days.

How do I get in contact with a manager via email or phone?

Amy Houchin | Nov 6, 2019
Carrie Donohue | Nov 6, 2019

It is my experience no one answers the phone. You'll either need to go in to the store or try calling the district manager

Do y’all have AirPods 2at this time

Adal 954 | Nov 6, 2019
Matthew Johnston | Nov 6, 2019

If they dont... Then they Best Buy some from their distributor immediately!

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Do yall fix Xbox 360 my works but the Xbox live wont work and the update wont install using anything. Can y'all do anything about it?

Josh Rebel | Nov 6, 2018
King Hoover | Nov 6, 2018

Their Geek Squad is very capable, I'll bet they can help.

is the store able to look up and honor my waranty with my phone number

michael calabria | Nov 6, 2018
Sam K | Nov 6, 2018

If you are best buy reward program

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what is the Sunday store hours

Linda Pressley | Nov 6, 2018
Bill “Catman” Catoire | Nov 6, 2018

They close at 8

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