Smile Magic of Dallas Buckner

Category: Dentist in Dallas, Texas

Address: 1638 S Buckner Blvd, Dallas, TX 75217, USA

Phone: +12145921613

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 9AM–4PM

Saturday: 9AM–2PM

Reviews

Aracely Muro

Nov 5, 2022

My kids went for their yearly check up in April and i was told my oldest needed his wisdom teeth removed but they didn’t have a surgeon coming in until June so we waited, I called and scheduled the appointed 10 days ahead of the surgeon coming in they said they will call back and confirmed that he in fact was going to be in the office, so they did call back and confirmed so we scheduled for June 20th at 6am. Friday before the appointment I get a text reminder and I even almost quit my job for this appointment for us to show up and they said they never sent the Medicaid paperwork so they couldn’t see him unless I paid out of pocket. I stated it wasn’t my fault and couldn’t afford to pay out of pocket that’s the reason why they are on Medicaid. Jennifer tried to set me up to a different location in greenville!! I was like greenville ave? She said no Greenville TX!! 🤦🏽‍♀️ I’m not driving an hour to get sent back again than she says well I can schedule you for august in Plano! 🤦🏽‍♀️ 🤦🏽‍♀️ 2 plus more months!?? No thank you we will find somewhere else that is more organize and that will actually take care of what they are suppose to be taking care of. Now I have already paid for babysitter to watch my other two kids who were dropped off at 5:00am and I’ve lost my job because now I have to ask for another day off so I was let go. As a single parent this isn’t fair to me! And all because Carla Artalejo and Jennifer the oral surgeon manager couldn’t do their job! Please don’t waste your time here specially if you get scheduled at 6am and get sent back. UPDATE: 2 visits and 4 months later!!! Everything has improve about this location. Dentist is still awesome!!! Front desk girls have changed and they are awesome, patient and on top of their stuff. Office manager is pretty cool and goes above and beyond to make you feel welcome, helps as much as she can on what she can. She checks up on everyone to make sure everything is ok and everyone is where they need to be. My appointment was at 11am and it is now 2pm and we are now leaving but even though it was a wait and they took care of everyone else first because it was faster that way it was worth the wait because even though they got a little overwhelmed they kept their great attitude towards the patients. My 3 year old patiently waited and didn’t freak out because they were calm and still making her smile. One reason why I will still not give it a 5 star is because of how their assistant went about trying to get me to reschedule over and over again by saying “you can bring her in with the other two boy nxt time or wait but it will be a bit of a wait” 3 times! I knew there was a wait but I really don’t want to bring three kids again and have them sedated all at the same time. So we decided to wait and I can honestly said Kylie needs a little bit more patience and take it one patient at a time, other than that she was good to my kids and will definitely continue to bring my kids back because they love it here!!!

Abril Puerta

Nov 3, 2022

Very poor assistance from the reception, angry as if one had bothered them, I definitely will not return and I will change my children's dentist.

Rebe Ros

Oct 28, 2022

They have very good service.

Lizet Carranza

Oct 26, 2022

Dr. Jensen and Kylie were the best! Had some work done the same day and everything went smoothly!

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Questions & Answers

Do you see adults?

Smile Magic of Dallas Buckner | Nov 5, 2021
Smile Magic of Dallas Buckner | Nov 5, 2021

Absolutely, the Smile Magic adventure is for kids of every age, 0 to 99. No one is too old to become a King or Queen of their own Kingdom.

When should my child start seeing a dentist?

Smile Magic of Dallas Buckner | Nov 5, 2021
Smile Magic of Dallas Buckner | Nov 5, 2021

The American Academy of Pediatric Dentistry suggests a child should see a dentist by age 1 or no later than 6 months after the first tooth erupts.

What insurances do you accept?

Smile Magic of Dallas Buckner | Nov 5, 2021
Smile Magic of Dallas Buckner | Nov 5, 2021

We’re here for you and your optimum oral health. We currently accept Children’s Medicaid, CHIP, and most PPO insurances. The main goal is to provide the best care for you and your family. For any additional questions about your insurance please feel free to contact us and we will be more than happy to assist you!

Do you offer payment plans?

Smile Magic of Dallas Buckner | Nov 5, 2021
Smile Magic of Dallas Buckner | Nov 5, 2021

Yes, we do! We have our own inhouse plan that is flexible to your needs. We’re serious about giving you the best dental care possible, so we will do everything to help you out. If you are interested, please be sure to bring a voided check or credit card to setup your payment plan with ease.

Do you accept cash if I don’t have insurance?

Smile Magic of Dallas Buckner | Nov 5, 2021
Smile Magic of Dallas Buckner | Nov 5, 2021

We do! In fact, we offer an amazing discount plan for all our cash patients. That plan includes a free limited exam twice a year. We’ll keep saying it because it’s important to us: our main goal is to provide outstanding oral care for you and your family, so we’ll do everything to make that happen. Visit our website to learn more about our TX dental plan.

What do I need to bring with me on my first visit?

Smile Magic of Dallas Buckner | Nov 5, 2021
Smile Magic of Dallas Buckner | Nov 5, 2021

You’ll need an ID card and an insurance card, if applicable. But more importantly, you’ll need your sense of adventure, your wide-eyed wonder, your empty pockets for gold coins and your best “royalty face” for when you get crowned King or Queen of your own Kingdom.

Can I go into the treatment room with my child?

Smile Magic of Dallas Buckner | Nov 5, 2021
Smile Magic of Dallas Buckner | Nov 5, 2021

Parents, we are true partners in this adventure. We don’t move forward without your okay. We’ll work together to determine the best path for behavioral management and we always let you make the final choice. In the event that the parent is not able to be in the treatment room, we’ll provide you with a Charlie Cam so that you can watch all the treatments that we decide together are needed. We make sure that you always have complete oversight and control of your child's care.

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