Address: 3209 State Rte 31, Crystal Lake, IL 60012, USA
Phone: +18154590660
Sunday: 10AM–4PM
Monday: 10AM–6PM
Tuesday: Closed
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–4PM
Sean McDonald
Not open when Google says your open. Change your Google! Drove 30 minutes for nothing.
John Koss
I usually do not rate retail places. However, I think think the service after the sale is so worth mentioning I decided to rate it. I bought the biggest hot tub they had. They installed it and and helped get it up and running. We got a personal visit from Nadine to help us Add the appropriate chemicals and get the chemical levels correct. We had a minor problem with one of the speakers in the sound system and they promptly replaced it. We take water samples to them typically about once a week and they run a detailed chemical analysis and then advise us on what we need to do to correct any deviations from Normal. Service after the sale. A lot of retail locations could learn from them!
Two Guys and a Spa Dolly
Excellent communication, very friendly staff.
dtb305
Didn't call or show up for service appointment. Didnt return calls when inquired about it. Avoid this company unless you like arranging your day and week around an appointment this company doesnt have the courtesy to show up for.
Thanks! Your review is awaiting moderation.
Face masks and social distancing protocols are being followed. In addition, we are sanitizing our retail surfaces, service trucks, and all public areas on a regular schedule. Service technicians are also wearing masks when they are on service calls and we request that homeowners maintain a 6' distance as well.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.