Xfinity Store by Comcast

Category: Internet service provider

Address: 5955 N Elizabeth St, Pueblo, CO 81008, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Disney Toy Fans 2

Nov 3, 2022

You can never talk to anyone that can be understood!! It’s so frustrating!!!!!!!

Tim Bartlett

Oct 22, 2022

Mind numbing

Jonna Whitney

Oct 6, 2022

Very helpful very clean pristine store in and out very informative

Daniela Boyer

Oct 4, 2022

Internet is great. Don't do anything else. The door cams are hard wired, they (comcast) do not install, they will send you to a local contractor who charges close to $200 then they will not do anything with electrical if it needs to be moved (you will have to hire your own electrician and wait months), then when it doesn't work you will still have to pay for the camera, even if never used. The cable cannot be used on old television sets. Don't depend on a Rocu box to help. They will sell you a box which literally comes across as something from the 80's. So slow, grainey, and just not worth it. Took 45 min to cancel the cable. Took another 30 min to cancel the door security cam and I still have to pay $120 for the camera I will never use, nor ever utilized (still in the box).

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Questions & Answers

I need to change my password for my wifi connection?

renee sanchez | Nov 5, 2019

Nicole Garcia | Nov 5, 2019

Download the Xfinity Xfi app on your phone, you have full control of your Internet from that app! Its awesome!

how do I return my modeium and cable box

hellen hanson | Nov 4, 2020

Joie Bustamante | Nov 4, 2020

You can take it in or mail it.

is your store open on Monday for customers to enter

john robinson | Nov 4, 2020

Rhonda Pantello | Nov 4, 2020

I know I went a couple of weeks ago and you could enter

Why does it say it is open (on Google) but when I call customer service it says it is closed?. Been calling all day.

Rachael Haddan | Nov 5, 2019

Riser's Garage | Nov 5, 2019

I have never been able to reach them by phone. The only way seems to be visiting the store and waiting in line, sorry best of luck.

Can I return equipment to this store

Diane Wells | Nov 5, 2018

Frank Taylor Jr | Nov 5, 2018

Yes.

Why isn't the cable working. Or Netflix

june Cooley | Nov 5, 2018

Frank Taylor Jr | Nov 5, 2018

No connection.

Can you check your cable in the back of our home? The trees are growing into it and yesterday, the severe winds would appear to be a problem for the cable

Carl Bartecchi | Oct 28, 2022

Nicole Garcia | Oct 31, 2022

Call Xfinity customer service and they will definitely point you in the right direction!

How do I get Awards for having Xfinity for along time

Mela Sanchez | Apr 8, 2022

John Anderson | Apr 8, 2022

Everything that has happened prior to you signing up for Rewards doesn't count.

Is xfinity down on the Eastside?

Mike Medina | Jan 8, 2022

Judy Salazar | Jan 8, 2022

No its on north Elizabeth past Kohls.

What is the local phone number

darodg1 | Nov 4, 2021

Antonio padilla | Nov 4, 2021

Unfortunately no local number

why don't i get a statement. then i am late with payment and u charge me late charges. I want a statement!!

Rebecca Lopez | Nov 4, 2021

Aaron Kovak | Nov 4, 2021

Call Xfinity and tell them you want a paper statement sent to you

Does Pueblo West get Comcast internet?

Adam | Nov 5, 2019

Michael Medina | Nov 5, 2019

I believe so

Worst customer service. Was not attended until 30 minutes into the store and even then, the attended someone who came in after me before they could get to me.

Areli Garcia | Nov 5, 2019

Sandra Jensen | Nov 5, 2019

I'm sure it wasn't there finest hour. But if you go to busy places on odd hours like not at open or lunch or close to closing you more likely to have a lot better experience. I'm glad I haven't had this lack of customer respect.