Kay Jewelers

Category: Jewelry store

Address: 856 Edelweiss Village Pkwy #2858, Gaylord, MI 49735, USA

Phone: +19897057112

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 12–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Bella Ramero

Aug 24, 2022

Have been in there twice to get my rings checked and cleaned. Nothing but professional and courteous and my rings looked amazing after they cleaned them great service!

Noah Knuteson

Mar 20, 2022

Rude staff both on phone and in person go somewhere else .

Shawn Reyes

Feb 27, 2022

Port quality

Jennifer Gaylord

Feb 11, 2022

Nice selection of Jewelry

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Questions & Answers

Does Kay Jewelers do appraisals at time of purchase in store?

karin schellie | Nov 5, 2018
Duncan Palmer | Nov 5, 2018

Depends. Some Kay's can appraise but it isn't by the company it would be an employee that knows how to appraise.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Does Kay Jewelers repair watches?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jul 7, 2022
Kay Jewelers | Jul 7, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Does Kay Jewelers Outlet personalize existing jewelry?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Can Kay repair jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Does Kay do jewelry consultations?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay repair watches?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay personalize existing jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay engrave jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Does Kay clean jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay repair a ring?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Can Kay do custom jewelry design?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay resize a ring?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Are you guys to be open after today

Jennifer Green | Nov 4, 2020
Lori Knepp | Nov 4, 2020

I dont work for Kay Jewelers. I am so sorry

Can they resize a titanium ring from 8 to 7 1/2?

Heather Wabsis | Nov 5, 2019
Duncan Palmer | Nov 5, 2019

I believe so. It would cost a bit but as long as it has the warranty it should be cheap and be able to be done in a couple of weeks.

Can I return a pair of earrings I got as a gift, without the receipt?

Shelby Mcdonald | Nov 5, 2018
God Chasers Something pursued | Nov 5, 2018

Im not 100% sure. Chances are yes but likely only as a store credit. You should call them and see. Good luck.

Will Kay Jewelers resize a ring I didn't buy there?

Sherry Coultes | Nov 5, 2018
Deaneen Mankowski | Nov 5, 2018

Yes. It does take two weeks to get your jewelry back.

Do you repair wall clocks?

David King | Nov 5, 2017
God Chasers Something pursued | Nov 5, 2017

I don't believe so but call them so you don't waste a trip.

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