Apple Woodland

Category: Electronics store in Grand Rapids, Michigan

Address: 3195 28th St SE, Grand Rapids, MI 49512, USA

Phone: +16169561420

Opening hours

Sunday: 12–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Ricky Longstreet

Oct 31, 2022

It nice phone It cost lot $$$ get a new phone

Trasa Vasquez

Oct 15, 2022

Customer Service was horrible. You would think they would give Customer service training to the sells reps.

PastorAbc Chuck

Oct 15, 2022

Smiling Faces

Ms J DivaOfDesign

Oct 14, 2022

THEY'VE GOT ARMED SECURITY!

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Questions & Answers

When will Apple begin replacing the batteries on the iPhone 6 series phone as announced today? Does the $29 fee include the labor?

Baditude | Nov 5, 2018
M&J Vandenberg | Nov 5, 2018

HI Julie, If you need your battery replaced I suggest making an appointment with Apple first. I did this last week and they told me that the battery wasn’t in stock and that they were waiting on a shipment... I called Apple yesterday and they said my battery was in... after going into the store today and waiting 2 hours (because I didn’t make an appointment) with my 3 year old, I was told that they did NOT in fact have my battery in and it wouldn’t be another month before they were probably going to have them in stock... on top of that since there are so many other people waiting on batteries you aren’t guaranteed a battery! Moral of the story is make appointments and don’t take their word!

How much the air pods 😊 please ?????

odilon Perea | Nov 5, 2018
ecurbenyaw | Nov 5, 2018

Air Pods are $159 + tax.

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When is the iPhone 13 pro max will be available to pick up in the store

wenjin Dang | Nov 4, 2021
Oscar Lopez | Nov 4, 2021

They told me that they already pre-ordered them already.

Will you be open on Friday, July 24th, at 10.a.m.?

Verla Thomas | Nov 4, 2020
Melanie Delacruz | Nov 4, 2020

The hours that day are 11:00 a.m. to 7:00 p.m. https://www.apple.com/retail/woodland/ Store Hours Today, Jul 20, 11:00 a.m. - 7:00 p.m.* Tue, Jul 21, 11:00 a.m. - 7:00 p.m.* Wed, Jul 22 11:00 a.m. - 7:00 p.m.* Thu, Jul 23 11:00 a.m. - 7:00 p.m.* Fri, Jul 24 11:00 a.m. - 7:00 p.m.* Sat, Jul 25 11:00 a.m. - 7:00 p.m.* Sun, Jul 26 12:00 p.m. - 6:00 p.m.* * Special store hours.

Would you, for a fee, transfer the data from an older iPad to a newer one?

William Siedlecki | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

Make an iCloud backup and do it yourself: https://support.apple.com/en-us/HT203977 They can't transfer your information for you.

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How much would it be to fix a iphone 7 screen?

Jesus Garcia | Nov 5, 2019
Carolyn Sumners | Apr 8, 2022

I have an iphone 7. It tells me I have a severely degraded battery. Can I order it over the phone?

My iphone 5s is disabled and i cant get in because i didn't set up itunes what do i do

gabriels and matts vids | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

Download itunes on your computer and hold both the home button and the power button while plugged in. It will put it into recovery mode

Do you carry the watch bands for the watches?

Barbara Bernhardy | Nov 5, 2018
Bradley Pinkerton | Nov 5, 2018

Yes they do. They carry a wide arrangement of colors and sizes as per Apple plannogram.

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Any iPhone x available

Yan Pan | Nov 5, 2018
oli Alo | Nov 5, 2019

Yes they sell the latest iPhones

Are there any iPhone 13 available?

Charles Sturdivant | Sep 5, 2022
Lilia B | Sep 5, 2022

The best way to find that out is visiting the Apple store. Only the employees in Apple would know that answer. Please keep in mind that this is a place to ask questions about the Apple store, not a place to ask about product questions or technical troubleshooting.

How do I reset my Mac password, I forgot what it was and the one I found does not seem to work.

Beth Borton | Sep 5, 2022
Lilia B | Sep 5, 2022

If you go into the apple store, they will be able to help you figure that out. You will probably need to make an appointment to be seen at the genius bar.

Is there a good strategy for buying things in the store? It’s hard for me to find someone to help since there’s no counter anymore.

Nick Easler | Sep 5, 2022
Phyllis Boynton | Sep 5, 2022

Be patient and kind. Then someone will come up to you. If you need to,Just say"Please excuse me,I need your help."

How do I make an appointment

Robin Hedberg | May 8, 2022
황준영 | May 8, 2022

You can purchase products from the Apple Store website, choose the Apple Store you want, schedule delivery and pick-up visit times, and visit the in-store and pay with a gift card.

Do you know when the Ipad Air will be available with the 5g capability

Mary Heckelman | Feb 7, 2022
Ari Kihnke | Feb 7, 2022

No. Have you tried asking one of the employees?

Why can't I be connected with someone at the store, so I can ask my question about the appointment I have scheduled?

james roberts | Jan 8, 2022
Ari Kihnke | Jan 8, 2022

If you are calling when you mean you cant be connected, I suggest go in person so they cant ignore you that easily. Any questions you can have can be cleared up AT the appointment. They ARE very busy, especially at this time of the year.

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I cannot get my reminders to sync from my iPhone 13 Pro to my new iPad Pro. Suggestions???

Jeff Day | Jan 8, 2022
Ari Kihnke | Jan 8, 2022

I suggest calling them and explaining the situation. If you would like someone to walk through it with you, I would go in and explain to them in person why you are frustrated and ask them how you can fix it. They have amazing customer service normally.

How come In this store the watches cost more then in Walmart if they are the same Walmart and they are new?

Gilbert Aguilar | Nov 4, 2021
ecurbenyaw | Nov 4, 2021

Walmart is having a sale. Apple sets the market, but retailers can choose to lower the price.

Have MacBook Air. Battery is nearing end of life. Do you have a while you wait battery replacement service at this store?

Karen Meilinger | Nov 4, 2021
Anthony Hopkins | Nov 4, 2021

I couldnt even get inside the store and they were already trying to help me. So no there should not be a long wait.

We have verizon as a carrier. If we buy and Apple store, will we still get $300 discount that Verizon was going to give us. I plan on staying with Verizon

Annette Quillan | Nov 4, 2021
ecurbenyaw | Nov 4, 2021

Typically you have to go through the carrier for specific offers. However, you should stop in and ask to be sure. It is a better experience to purchase direct than at a carrier store.

Might it be possible to email the Woodland store with a question? We live an hour away and a quick answer would make a difference in how we schedule.

Pamela Chapman | Nov 4, 2021
ecurbenyaw | Nov 4, 2021

Feel free to ask. I can try to help you

Why can’t the charging port be replaced?

Julie Steffens | Nov 4, 2020
Tylenahl | Nov 4, 2020

The charging port is part of the enclosure of the device, whereas that isn’t physically able to be removed by apples repair guides and replaced with a new one. This is the same for buttons, Face ID sensor, and the back glass of any new iPhone that is iPhone 8 or newer.

What time do you open

L.D. Smith | Nov 4, 2020
Wendell Bartoo | Nov 4, 2020

10am

Do you carry replacement AirPodPros? I need to replace both r/l?

Bari Johnson | Nov 4, 2020
Wendell Bartoo | Nov 4, 2020

Check in store at mall or call them.

are you guys taking walk ins right now?

Cameron Cooley | Nov 4, 2020
ecurbenyaw | Nov 4, 2020

Not lately. Only in emergency situations such as no power iPhone

I am not sure how to do track changes on my microsoft word program. Could someone walk me through that?

Kathryn Den Houter | Nov 4, 2020
C.J. McBride | Nov 4, 2020

No

Will Apple enable a disabled iPhone free?

Nick Alexander | Nov 4, 2020
KORORION | Nov 4, 2020

Tbh, you should just bring it in , or jailbreak it after you've downgraded the firmware

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I do not know the password to my iPhone can I get it open somehow

Chuck Christiaans | Nov 4, 2020
David Danielson | Nov 4, 2020

Good luck, go back to the iPhone store.

Updated my iPhone 7 to the new software and experienced the "No Service" error. On my 3rd phone in a week with same issue. Are there credit/options available to upgrade to another iPhone model (maybe 8) through Apple?? Verizon doesn't offer that.

Nick Bareman | Nov 5, 2019
Nathan | Nov 5, 2019

Best bet. Stop in or Schedule a time to go into the store and ask. I do t think they monitor things like this very often.

Is it possible to factory reset an iPhone that’s locked or disabled at the Apple store

Destr0yrHernandez | Nov 5, 2019
David Fugitt | Nov 5, 2019

Google their number and call them they are open 7 days a week from 11am to 9pm eastern time

Can I make an appointment to buy a computer?

Julie Hubner | Nov 5, 2019
Rebecca Hoffman | Nov 5, 2019

They prefer an appointment but it's not needed. If you don't make an appointment your going to wait longer.

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Hi, does the iPhone XS 512GB have how much does it cost? Thank you

JOHNSON DIO MENDOZA | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

www.apple.com

i don't have physical damage to my phone but it keep shutting off and on. If i were to get a replacement phone if it couldn't be fixed would it be $100? This is for the iPhone Max 10 or however you call it.

Jasmine Dent | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

Bring it in. Without damage it should still be under warranty. Make an appointment with AppleCare. 1800APLCARE.

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Hi my iPhone X has a blue line through it and it’s cracked and I can’t slide the power thing over to turn it off

Jaylin Ridgel | Nov 5, 2019
jodi potgeter | Nov 5, 2019

Make an appointment. For service

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What's the cost of a new trackpad for macbook pro mid 2012? Thanks

Han Pham | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

You would need to make an appointment. But would guess probably $100-150

My mom put her's on the back of her car drove off. Is there any way to track it?

Kathy Reno | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

Icloud.com. Sign in with her Apple ID and password. You can use Find My iPhone

Can I trade in my ipod touch 6th gen for a ipod touch 7 gen? ive only had my 6 for about a month and it works perfectly. can i trade in?

Wilson Johnston | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

Sorry you got wrong information, but no, you can't. You can trade it in, but it won't be an even swap. Better option would be to take it back to where you bought it and see if they will just return it.

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My kids put in my code to my phone wrong to many time now I’m lock out of my phone how do I unlock it

Vanessa Mills | Nov 5, 2019
Dennis Robinson | Nov 5, 2019

It should have a timer telling you how long until you can get into it. Otherwise I recommend stopping in.

My iPhone 7’s battery ran down to 0 while at work now I can’t get it to charge, turn on, or do a soft reset. How can I fix this.

Danetta Hoogerheide | Nov 5, 2019
Jack Camenga | Nov 5, 2019

Your best bet is to call Apple Support. They can go over support options with you and help you get set up with an appointment for service at the store.

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How can I retain some thing I bought it from apple store

رحاب ايهاب | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

An advantage would be if you bring your receipt also.

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How much will it be to do a swap with a broken iPhone 7

Chris Orr | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

A broken iphone 7 is $299 to replace completely. If it's your screen only, it's less.

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Do u have to have phone insurance in order for Apple to service you

Lakiki Whitfield | Nov 5, 2019
Jack Camenga | Nov 5, 2019

That is definitely not the case. Insurance may lower the cost of any necessary hardware repairs, assuming that is what you need, but it is certainly not a requirement for service.

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What to do when your iPhone is stolen

Journey Cottle | Nov 5, 2019
Bill Thomas | Nov 5, 2019

If you bought it there & have insurance, ask if it coverers your kind of loss. Your phone can be tracked but Apple protects the thieves. Do not buy a 5G phone. Wait til we find out how many people are brain injured by 5G. 5G is in the microwave band. Portable brain cooker for your kids. Enjoy or laugh it off, haha

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Do u fix iphone 6

Coties | Nov 5, 2019
Brenton Mann | Nov 5, 2019

Yes, but it'll cost you.

one of my AirPods have stopped working what can I do?

Sithara Nanjappa | Nov 5, 2019
Jack Camenga | Nov 5, 2019

You are able to either walk in and wait for a technician to assist you or call ahead and make an appointment to get in and out more quickly. Either way, someone will assess the issue and likely replace your AirPod for you.

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How much is a used iPhone 6?

Taviannah Potes | Nov 5, 2019
Jack Camenga | Nov 5, 2019

The Apple Store does not sell used iPhones. You may be able to buy a refurbished iPhone from Apple's website, but you would have to reference the website for pricing, as it varies based on the exact model being sold. The best places to find used phones are online marketplaces like Facebook Marketplace or Craigslist.

How much does a iphone 6s plus screen replacement cost

JohnnyGomez 616 | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

Either $129 or 149 + tax. Comes with 90 days warranty for defect.

I need to bring in my phone but cannot get access to my code number to enter online. It does not come to my gmail and I cannot get it on my phone since it does not work which is why I'm calling

Carol Jorgensen | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

Call 1800-APL-CARE for help. They can save you a trip into the store a lot of time.

Do this retail store accept cash?

Sa’s Vlog | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

Yes

How much to get an Ipad Air screen replaced?

David Hampel | Nov 5, 2019
Alberto Morales | Nov 5, 2019

You'll have to make an appointment

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Hello friends, could u tell if u refurbish a mac book 2008 computer?

Josefina T.T | Nov 5, 2019
Joe Biden | Nov 5, 2019

Since it is old, I would guess it is not supported and would not be refurbished or sold.

How do I make a genius bar appointment?

Keith Grannis | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

1 800 APL CARE

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I am so disappointed with my iphone. It will NOT accept the security question answers. It blocks me and will not let me change the security questions to ones I can remember, therefore it is not transferable to a new phone.

Marjorie Brunett | Nov 5, 2019
Brandon Richmond | Nov 5, 2019

Take it back in to the Apple Store.

I have an iPhone 6S plus, ear speaker has very low volume. Internet search suggests speaker may be blocked by dust or need to be replaced. Have tried resetting etc.to no avail. What is cost for ear speaker replacement?

Dennis OBrien | Nov 5, 2019
ecurbenyaw | Nov 5, 2019

No charge for diagnostics and cleaning. Make an appointment online and they will help. Audio repair would be a front screen replacement, as receiver is not a separate piece on most iPhones.

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How much will it be to reset an iphone 6s?

Jason Mason | Nov 5, 2019
Marcelo Bornscheuer | Nov 5, 2019

They do it at no cost for you. It takes a few minutes. But you can do it by yourself.

Hey anybody know how to fix Bluetooth it just stopped, but the devices do work on other devices.

Joseph Shanahan | Nov 5, 2018
Mike Rinehart | Nov 5, 2018

Are you talking about the Bluetooth app on your phone or on a separate device? Best to visit your retailer.

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I can't get an appointment for 2 days. Do you take walk-ins? What is the best time to walk-in and the average wait time? Thanks

Terri Scheffers | Nov 5, 2018
ecurbenyaw | Nov 5, 2018

Wait time varies. But it can be from 15 minutes to a few hours. Otherwise Apple.com/support is able to help as well

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When can I buy the IPhone Xs max in this store?

nsnfh hshr | Nov 5, 2018
Lonny Cruff | Nov 5, 2018

Why do people use this forum to ask questions they can answer for themselves by typing the exact same question in their favorite search engine?!?

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I have an iPad Mini 2, and I have cracked the screen. Does Apple still fix them, and how much would that cost?

Sia Perrie | Nov 5, 2018
Mike Rinehart | Nov 5, 2018

The above is correct. You may be able to locate a repair service locally.

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Do they unblock iphones if one is from boost??

drea regalado | Nov 5, 2018
ecurbenyaw | Nov 5, 2018

Apple doesn't lock iPhones. They are locked by the carriers.

Did apple send MAC AUTO FIXER to me?

Alfred Kochanowski | Nov 5, 2018
ecurbenyaw | Nov 5, 2018

No. Apple doesnt contact You without you requesting it. Anything like Mac Auto Fixer is suspicious and likely related to malware. You should remove it, and if you can't go to Apple for them to.

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The screen of my Mac Book Pro needs to be replaced. I am in the area today 7/25 . May I stop be have this taken care of? Thank you :)

Mark F. Wilson | Nov 5, 2018
Lonny Cruff | Nov 5, 2018

This isn't the forum to ask that question...

Where is the Apple located by at the Woodland mall.

Deborah Doehring | Nov 5, 2018
William Mills | Nov 5, 2018

Its nearest the Macys entrance

bought a ipod touch 1st gen from a friend dont know lock screen passcode ipod disabled itunes wont update or restore recovery mode wont help eather is there any thing that can be done to take this code off so i can use it again ive tried it all

Nicole Megan | Nov 5, 2018
Mike Rinehart | Nov 5, 2018

Apple website

Where can I get a protective case that actually fits the iPhone 8 well

Marcia Cook | Nov 5, 2018
Mike Rinehart | Nov 5, 2018

Apple is the place.

How long would it take to replace a 7plus cracked screen

Kay W | Nov 5, 2018
H Miller | Nov 5, 2018

call the store directly, look up number, they will estimate, 3 hours l think. You can shop.

Is Apple still offering the iPhone battery replacement for the 6s plus at the discounted rate of 28.00 dollars?

Orell Diggs | Nov 5, 2018
H Miller | Nov 5, 2018

Yes, you have to call and schedule. They will tell you 5-8 weeks. Call store directly to speed it up. l got there, at noon, they the proceeded to tell me l had an appointment at 6PM for a MAC computer. So the louder l spoke, they moved me to the back of the store and got me in and out in 2 hours.

Can I buy the Iphone X here without a carrier?

Kendall Frelix | Nov 5, 2018
Aimee Knight | Nov 5, 2018

Hi Kendall, you should be able to purchase the iPhone X in store without a carrier.

how long does it take to replace Iphone battery

Ted Lewis | Nov 5, 2018
Some Guy | Nov 5, 2018

They scheduled it

The battery doesn't charge on my son's iphone 6S. Can I get a new Battery for it? Thanks,

Thomas J. Jansen | Nov 5, 2018
Stephen Ng | Nov 5, 2018

Yes, you can bring the phone in for service. They will diagnose the problem and help you get it fixed.

I need to replace the battery in my iPhone 6. Do I need an appointment to do that? Thank you!

Patti Sevensma | Nov 5, 2018
Stephen Ng | Nov 5, 2018

While you can walk in, you will have to wait a lot longer. I recommend setting up an appointment so that you can get faster service

were is the apple store? and what store is it bye

Nessa Morailas | Nov 5, 2018
Stephen Ng | Nov 5, 2018

The Apple Store is located inside of the Woodland Mall. It is has a pretty distinctive storefront which you can see inside the mall, with large glass windows and the Apple logo, of course.

How do I register for an Apple class at store?

Cindy Janusz | Nov 5, 2018
Advait Athavale | Nov 5, 2018

Go online

Should I make an appointment

Rick Savage | Nov 5, 2018
Stephen Ng | Nov 5, 2018

Yes. Yes you should.

Will the iPhone x be available on black Friday at this apple store?

Raquel Luna | Nov 5, 2018
De'Marion Davis | Nov 5, 2018

No

Do I️ need a appointment to get a new phone

Michelle Mcclary | Nov 5, 2018
Stephen Ng | Nov 5, 2018

No. If you are buying a phone, you can just walk in and tell a representative you would like to purchase an iPhone. They will help you or direct you to someone who can help you, no appointment necessary.

Schedule an appointment?

Debbie Defouw | Nov 5, 2017
Nathan Rinzema | Nov 5, 2017

If you walk-in they can help, but you might be left waiting a while, by scheduling an appointment on their website you will have a zero to short wait vs being stuck at the store/mall for hours.

Do you take trade-ins?

Barbara Prins | Nov 5, 2017
Nathan Rinzema | Nov 5, 2017

Yes they do, but its essentially a minor discount on the new device and they recycle what you turn in.

How do I get an appointment at Apple Store Woodland Mall

Jane Heemstra | Nov 5, 2017
Debbie Defouw | Nov 5, 2017

Can't find where you make a reservation on this website?

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Do you have a promotion for tradeins or upgrades

Louise Coleman | Nov 5, 2017
Abdulaziz Alenazi | Nov 5, 2017

Not sure, mostly NO.

I have disabled my iPhone....Trying to remember my passcode....Can I reset without losing my contents? It says I have to connect to iTunes? I don't have that?

Lisa Heintzelman | Nov 5, 2017
Nathan Rinzema | Nov 5, 2017

Schedule an appointment at the Genius bar in the Apple store, they can help.

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