Godwin's Furniture and Mattress

Randy Weaver

Really did not know what they were talking about for mattresses. Go to State St. store if you need and help.

Betty Berkheimer

What a GREAT salesman. He was so patient with us. So many beautiful choices. His name is Jacob Gorelli. 6410 Bay Road, Saginaw, MI. 48706 I'll be back!

Mike Zube

I will never order from this place again. March 2nd will be 11 months since we ordered couch, loveseat, chair, and ottoman. We were told July of last year and than September and now end of February. I called them to see if it was in since it’s towards the end of the month and they can’t find the couch and said must be a computer glitch.

James Baranowski

I would never go back to Godwins ever again! I ordered and paid for a TV stand and couch. It took more than 6 months for the couch to come in. When they finally delivered the couch it was broken. The customer service was completely terrible. Nobody seemed to have any answers, I would call and ask for updates and I would get the run around. Same ole excuses everytime: The person that handles this is on vacation. There is no way I can look anything up, we don't have access to orders. You need to speak with your sales associate. Oh I'm sorry your sales associate isn't in, I will leave a message. I will have the manager call you back, she's on vacation, again. It was always the blame game, nobody giving any answers or taking responsibility. I finally received my "new replacement couch" 7 months later. They delivered me a chair! I had to once again wait and setup another delivery for the right couch to be delivered. I have asked to speak to the manager, have called there and still haven't heard back from anyone. I received the new couch about a month ago. I had asked the manager to call me so we could discuss what had happened. Haven't heard from anyone. The delivery guys were always excellent. Extremely polite and were genuinely apologetic of the inconveniences. Outstanding service from the front line people. Management and in store employees need some re-education. (Bay Rd location) Due to this experience I will never go back to any Godwins no matter which location. As a customer I did not feel valued or respected.