PRS Property Management

Tyranishia Smith

This has to be the most unprofessional company I’ve dealt. I was approved for a property on 10/5/2022. Brooke was the agent I was working with. I was headed to the office to pay my fees when I got an emergency call my son was being rushed to the hospital. I immediately called the off And spoke with Pam explained the situation and she rescheduled me for the next day at 10am. I received a email from Brooke after hours pretty much stating they were giving the property to someone else. How does one have no compassion. Brooke pretty much made it seem like them getting their money was above meeting the needs of my child. I emailed Brooke and left her a voicemail asking why it was handled the way it was and where is or was this company’s compassion. I still have not heard from Brooke or her supervisor. So please beware they are in the business of money and money only. They have no heart or compassion for people they want their money and care nothing about you as a human. I made this review to just let everyone know to be aware of this company and Brooke. Very heartless.

Matthew Shafer

Reading these reviews I see a common theme here! PRS is the worst most unprofessional business I have ever dealt with. Yazmin is so rude and unhelpful. Our washer has needed repairs for 7 months. After repeated calls and emails, they finally send someone out 4 months later. They guy was there for 13 min and watched a YouTube video and said there was nothing wrong. Here it is months later and washed still has error code. I finally got ahold of Jena and she was nice and helpful. I called the maintenance line and had to call back 4 different times cause nobody would answer and when they did they kept transferring me to different extensions. Not one person could get me to the correct line. They want to charge you to pay rent online. It took 10 days to get a response because our gate fobs stoped working. PRS, you need customer service training ASAP. Avoid this company if you want to rent!

Alan Tripp

This place does Property Management, let me know if you need their contact info. They are always good for realtor some training. Got some GREAT info on 1031 exchanges and the VP contact info for a client getting ready to save, defer actually, their taxes on an investment property while the sell an roll the proceeds into another 1 or more properties. PRS property Management I have referred several times.

Lisa Bowers

This is a great company to work with they are attentive they do call back and they will have an answer For you thank you Jena