Address: 23665 Katy Fwy, Katy, TX 77494, USA
Phone: +17136797422
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 9AM–2PM
Chante Nicole
If I could give ZERO stars I would!!! This is the worst creit union i have ever been with. They charge unesssecary and not to mention hidden fees. They over drafted my account by $500 because they claimed I did not opt out of the overdraft protection which I did opt out of it on my app. It WASNT TURNED ON BUT THEY SAID IT SOMEHOW WAS SET TO ON IN THEIR SYSTEM I CALL LIES AND DECEIIT!! Then I recently have been going through a financial hardship which I stayed in contact with them about because my $300 loan was past due. I made payments when I could which I was told was fine. Now I wake up to go get get gas and my card it declined!!! GUESS WHAT FSCU DISABLED MY DEBIT CARD DUE TO A PAST DUE BALANCE WHICH IVE BEEN IN CONTACT WITH THEM ABOUT SINCE DAY 1!! I HAVE A 4 MONTH OLD CHILD, WHAT IF THERE WAS AN EMERGENCY?!?! I WILL NOW BE PAYING THIS LOAN OFF THANKFULLY AND TAKING ALL OF MY FUNDS ELSEWHERE THIS IS A POOR EXCUSE FOR A BANK AND THEY NEED TO BE SHUT DOWN. ALL THEY DO IS GET OVER ON PEOPLE AND THE REPS ARE RUDE AND DISRESPECTFUL!
Robert Long
They always give great service. No issues in the 5 years I’ve been with them.
Joe B
UPDATE: First Service = No Service. I just returned home from yet another trip to this location where the ATM is not accepting cash or check deposits. This happens more times than not. I emailed the main office weeks ago from the last time to inquire about where to go because the ATM at this location is constantly not working and the Park Ten location only dispenses cash. I never even received a response from them and will be closing this account first thing tomorrow. Modern bank with old fashioned service! Sonia was a delight to work with and the entire experience was seamless. My only regret was not popping in sooner to open my account. The "big name banks" cannot touch First Service's product offering or service. Thanks!
Guadalupe Cabrera
Awesome team members staring with Christopher, Sonia , and Rosa.... We drop Capital one because of lots of fraudulent accounts... First Service Credit union will try their BEST with anything... Awesome family
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Hi Ms. Davis, Thank you for your question. You can learn more about joining First Service here: https://www.fscu.com/Why-First-Service/Member-Benefits/Credit-Union-Membership You can also apply online in just a few minutes at FSCU.com!
In most locations are 9-6
Today, 2/15/18, no they are closed.
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