First Service Credit Union

Category: Credit union in Katy, Texas

Address: 23665 Katy Fwy, Katy, TX 77494, USA

Phone: +17136797422

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–2PM

Reviews

Chante Nicole

Sep 21, 2022

If I could give ZERO stars I would!!! This is the worst creit union i have ever been with. They charge unesssecary and not to mention hidden fees. They over drafted my account by $500 because they claimed I did not opt out of the overdraft protection which I did opt out of it on my app. It WASNT TURNED ON BUT THEY SAID IT SOMEHOW WAS SET TO ON IN THEIR SYSTEM I CALL LIES AND DECEIIT!! Then I recently have been going through a financial hardship which I stayed in contact with them about because my $300 loan was past due. I made payments when I could which I was told was fine. Now I wake up to go get get gas and my card it declined!!! GUESS WHAT FSCU DISABLED MY DEBIT CARD DUE TO A PAST DUE BALANCE WHICH IVE BEEN IN CONTACT WITH THEM ABOUT SINCE DAY 1!! I HAVE A 4 MONTH OLD CHILD, WHAT IF THERE WAS AN EMERGENCY?!?! I WILL NOW BE PAYING THIS LOAN OFF THANKFULLY AND TAKING ALL OF MY FUNDS ELSEWHERE THIS IS A POOR EXCUSE FOR A BANK AND THEY NEED TO BE SHUT DOWN. ALL THEY DO IS GET OVER ON PEOPLE AND THE REPS ARE RUDE AND DISRESPECTFUL!

Robert Long

Sep 16, 2022

They always give great service. No issues in the 5 years I’ve been with them.

Joe B

Jul 31, 2022

UPDATE: First Service = No Service. I just returned home from yet another trip to this location where the ATM is not accepting cash or check deposits. This happens more times than not. I emailed the main office weeks ago from the last time to inquire about where to go because the ATM at this location is constantly not working and the Park Ten location only dispenses cash. I never even received a response from them and will be closing this account first thing tomorrow. Modern bank with old fashioned service! Sonia was a delight to work with and the entire experience was seamless. My only regret was not popping in sooner to open my account. The "big name banks" cannot touch First Service's product offering or service. Thanks!

Guadalupe Cabrera

Apr 19, 2022

Awesome team members staring with Christopher, Sonia , and Rosa.... We drop Capital one because of lots of fraudulent accounts... First Service Credit union will try their BEST with anything... Awesome family

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Questions & Answers

what are the requirements for opening an account?

Tyeshia Davis | Nov 4, 2021
First Service Credit Union | Nov 4, 2021

Hi Ms. Davis, Thank you for your question. You can learn more about joining First Service here: https://www.fscu.com/Why-First-Service/Member-Benefits/Credit-Union-Membership You can also apply online in just a few minutes at FSCU.com!

What are the hours to this branch??

Martha Perez | Nov 5, 2019
chela Nino | Nov 5, 2019

In most locations are 9-6

It is open today?

Yami Alvarez | Nov 5, 2018
Chris Phillips | Nov 5, 2018

Today, 2/15/18, no they are closed.

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