Wells Fargo Bank

Agustín Garcia

Okay

Tasha Gardner

Just got this account and I already realize that I made a big mistake I shouldn't have made the change from chase to Wells Fargo bank lines or out the door long wait times inside and out this is a warning to all reading this.

Jackson “Brother Jackson”

I'm sitting here with my 83 year old father. All I need to do is add myself to his account. There's one customer service representative. I asked. Fortunately we had NOTHING to do and no doctor's appointments to make at the time we came in because we were not acknowledged at all. Not once. I'm still waiting and we're at 45 mins and counting. I am not criticizing the job the representative is doing as we have been waiting this long... clearly thorough. I watched 3 people wait and leave in the time we have been sitting here. UPDATE: Now we're being told by a new representative that it was by appointment today and again no one told us. There's no signage to say by appointment or "we're only doing appointments." the 3 people that came and went also left not knowing things were by appointment only today. The least you can do is get the local community stuff in order. Fully happy to make an appointment if we had known when walking in. I'll give y'all an extra star because they're fitting us between appointments.

celina moncivais

This place is the worst people don’t want to help and they are rude especially when going through the drive thru