Palace Spa

Category: Day spa in Federal Way, Washington

Address: 1727 S 316th St, Federal Way, WA 98003, USA

Phone: +12539467777

Opening hours

Sunday: 9AM–10PM

Monday: 9AM–11PM

Tuesday: 9AM–11PM

Wednesday: 9AM–11PM

Thursday: 9AM–11PM

Friday: 9AM–11PM

Saturday: 9AM–11PM

Reviews

Riri

Aug 1, 2022

Manager is really rude!!!! I asked for a receipt from last month she told me it was not possible and I proceeded to ask her another question, but she hung up on me while I was speaking! And doesn’t answer the phone after that. I’ve never had such a rude experience with customer service in my whole life. As a loyal customer who comes in every month and refers my friends and family here, this was very disappointing and I’ll be finding another place to go.

Henry Muriel

Jun 9, 2022

This is my first time coming to a spa. I am writing a literal review in the parking lot, no like seriously, I just left from my current session with Joy. She has made me feel so relaxed, she even got me to laugh during our session and it felt like a very beautiful and wholesome moment to have for my first time ever. I want to sincerely thank the staff from the bottom of my heart, and from the most relaxed state of mind I have ever been in. I truly hope this review brings in even more people to this location, because honestly I have never experienced anything like this. ❤️

LeRoy Arndt

Jun 5, 2022

First time there. We went with another couple. My wife bought me a package of body scrub and massage. Both were good but beware it is a full on nude place although I saw a couple of guys wearing shorts. They have 3 Jacuzzis with different temperatures as well as a steam room and sauna. On another floor is are several rooms that are mixed men and women, clothes required. They have a salt, clay, gem, and cold room. All in all relaxing and enjoyable.

Marna Howard

Apr 29, 2022

I've never been brutalized by a massage therapist the way this place did. Despite my begging and pleading for her to stop pushing so hard she kept going saying I needed it. I was literally crying it hurts so bad and I get deep tissue on a regular basis. The pain after the massage was not a good pain nor did it feel like it was helping. I tensed up so bad that there was no way this massage was beneficial. 2 days later and I'm still in agony. Same with the body scrub. When she went to rinse me off the water actually stung she had scrubbed so hard. If you want to go and sit in the hot tub that's fine even though the Jets don't work and it's not really that much fun just sitting in Stillwater. I also didn't like the fact that they wouldn't let you wear shoes. I don't like walking around barefoot. I've done many bath houses and many day spas and this was the most uncomfortable experience yet

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Questions & Answers

How much is the basic admission fee?

seoung jung Kim | Aug 12, 2022
R Carlo | Aug 13, 2022

I haven't been there yet and plan to check it out soon. But their website says: "Admission: $25 $20 on Mon-Fri before noon (except holidays)."

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w hat time close?

Cesar Gomez | Aug 12, 2022
Palace Spa (Owner) | Aug 13, 2022

We are open from 9am-12am (midnight) every day except for Thanksgiving and Christmas Day. Those are the only two days we close.

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Is palace spa now open after being closed from covid?

Anthony Lenow | Aug 12, 2022
Briaunna | Aug 13, 2022

I'm seeing new reviews recently posted so I'm thinking they're open now 😁

Is this place open right now during the Pandemic? I'm Praying It Is. I need it so bad

Veta Ava | Aug 12, 2022
Briaunna | Aug 13, 2022

Looks like they're open now, not sure if you ever got your update ❤️

Do you have to wear the uniform or can you wear your own shorts/shirt in the co Ed areas? Or a bathing suit?

Michelle White | Aug 12, 2022
Curious Travelers | Aug 13, 2022

Uniform only. It will match your size and if not, feel free to ask another one. Besides, you are allowed to wear clothes only in the area where women and men meet. The first level is no-clothes area ;-). No exemptions. Towels are ok. And they provide those too.

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How much is the cost of admicion?

sergio hernandez | Aug 12, 2022
Curious Travelers | Aug 13, 2022

Usually 25 dollars per person.

It is currently temporarily closed. When will it be reopened? Olympus in South tacoma is currently open. I hope it opens soon.

Ria KIM | Aug 12, 2022
Briaunna | Aug 13, 2022

I'm seeing reviews from 3 weeks ago, i think they're open now 😁

Do you have services for milk bath?

Katie Nguyen | Aug 12, 2022
Masako S | Aug 13, 2022

I dont think so and you can reach them directly.

Do you have they accept walk -in?

Dulce Torres | Aug 12, 2022
Daniel Okarma | Aug 13, 2022

You don't do reservations for general admission, but you CAN if you want other services like massage, body scrub, etc. But you can also walk in and ask if they have the services available, just realize they may not be able to accommodate without a reservation.

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What's the best time to go the spa for the hot tub, sauna, and cold tub?

Rich Peterson | Aug 12, 2022
C. Bey | Aug 13, 2022

Whenever they're open

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Is there a rule here about tattoos?

Emily McGregor | Aug 12, 2022
Anna E | Aug 13, 2022

Lol no of course not

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Are children allowed here.?

Jana Kennedy | Aug 12, 2022
Pablo Monroy | Aug 13, 2022

yea but they need to be accompanied in the pools

Do you allow trans male to fem in the woman's side?

Midori Hitomi | Aug 12, 2022
marquita Evans | Aug 13, 2022

Yes

Do they offer private rooms?

Butter Vision | Aug 12, 2022
Kimberly Peters | Aug 13, 2022

No

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Is this place coed?

Dante Garcia | Aug 12, 2022
Troy Busby | Aug 13, 2022

Yes and no. The showers, tubs, and steam rooms are not but they do have clothed coed places in the building.

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