MultiCare Indigo Urgent Care - Bothell

Katelyn Melin

I find the team at this location to be exceptional. Both of the doctors I’ve seen over the years have taken the time to listen and to explain and answer my questions. The doctors assistants (I forget names :() are also great. The assistant that took my tests today (cat lover, fun purple hair) has always been friendly and helpful. They make you feel comfortable. Also the woman at the front desk has gone out of her way to help me with billing issues. So glad they are my closest walk in!!

Marsha Gee

From the time you call to speak to rep at the front desk and each associate you come in contact with, you are treated with so much compassion and professionalism when you are feeling your worst! The associate who checked me in made the process of insurance and such very easy. (Early on check in on line is very helpful) The tech, Karrie, was awesome. Really appreciated her so much. Jerry was the best. So kind, caring and knowledgeable and made me feel I was in the right place! He took time to go over everything and couldn’t have been more comforting. I have a super personal physician but can’t always find they have a quick appointment time available. I have complete confidence in this clinic to give me the same high level of care. Thank you, Karrie and Jerry… highly recommend… staff is amazing.

Shawna Middaugh

Today I had the pleasure of working with Dean, Kate, and Michelle! They were super helpful, very friendly, and made the entire process painless. I also enjoy the new atmosphere. Before the Immediate Clinic was very sterile and cold, now there is a warm friendly atmosphere. Also the staff is SUPER humble, the manager told me, “we are just here to serve the community”, but I do not see it that way, every business serves the community, but they are doing so much more than that, they are protecting the communities health and working nonstop to do so. Considering how hard the past few years of over working they have worked bravely through the fact that they can still greet everyone with a smile is just magnificent. If I could give 6 stars out of 5 I would. To the staff: Thank you again! You not only took care of my injuries, you also gave me a reason to smile through the pain.

angie miller

We had such a wonderful experience at Indigo in Bothell. For it being a visit for a sick kid, it’s funny to say how great it was, but from the start Felicia made me feel so welcome over the phone, then Stacy welcomed us so warmly at the door, and gave my sick girl a personal little water bottle that made her feel special :) We met Felicia in person after that and she was wonderful with kids, and very fun. Dr Gerry was awesome as well. Great with kids, attentive and very nice. After all of the check up stuff, Stacy came back with a treat for my girl (and had so sweetly asked me first if that was ok) and Gerry gave her a bunch of stickers and she was stoked about it. I had my 9 month old baby in tow, who had WAY passed her bedtime by this point, but everyone was so gracious and happy to have us and complimentary of my babes. Which makes a mom feel welcome and in good, caring hands. Thank you to the staff, we will only choose Indigo for our urgent care needs.