Internal Revenue Service (IRS) Taxpayer Assistance Center

Category: Federal government office in Boise, Idaho

Address: 550 W Fort St, Boise, ID 83724, USA

Phone: +18445455640

Opening hours

Sunday: Closed

Monday: 8:30AM–12PM

Tuesday: 8:30AM–12PM

Wednesday: 8:30AM–12PM

Thursday: 8:30AM–12PM

Friday: 8:30AM–12PM

Saturday: Closed

Reviews

Callie Kurka

Sep 20, 2022

The "gentleman" that I was working with was so rude and mean! He all but called me dumb! He had to print some paperwork off that I was unaware I needed to bring. He said, "I shouldn't have to print this paperwork for you! It is a long document, but I have 2 hours until lunch, so I'll start printing it". The paperwork was printed in less than 5 minutes. When I told him that I was going to speak to his supervisor about his customer service, he fought with me as to why I thought he was being unprofessional. Unbelievable.

Sharon Eisfelder

Jun 14, 2022

The phone message was abrupt and so quick I didn't even have time to write the " CORRECT " phone number down .....to make an appointment

Racheal Martin

May 23, 2022

CANT GET THROUGH TO A REAL PERSON OR MAKE AN APPOINTMENT... IM MISSING 3K OF MY TAXES BECAUSE THEY DIDNT GET MY PAYMENTS I MADE THAT I HAVE PROOF FOR AND NO WHERE IS THERE A WAY TO GET AHOLD OF THEM TO SHOW THEM AND FIX IT 😡😡

Tim Roberts

May 9, 2022

I would give a 0 star if I could. I have been waiting for my taxes 2+ months past the acceptance date of my taxes. I have called 6 numbers, local and main and I get directed to an automated system with 0 ability to get through to a human. I have been kicked out of my house while awaiting the tax return, with my wife and 2 kids. I have a business, that is dying without the return of the money I put into it. At this point, I would have to pay a fee for my money being late. I will also be charging a small percentage fee for the irs being late in paying their fees. 1.5%/ day after the "due date" (3 week grace period for return after the acceptance). So after 2+ months, this number is becoming close to double what I was supposed to receive. I wish they understood that they shouldn't be able to charge us fees for being late if they are not willing to do the same. Unconstitutional double standards and hipocrosy is not the way to run a sector of the government that controls our finances. I want to vote the irs out of any power and remove the problem with the financial structure of the country. This is almost criminal.

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Questions & Answers

How do I get a live person to talk to? Something has to be wrong w/ my return as it was electronically filed nearly 8 weeks ago and I've heard nothing but can't find a live person to check into it. Help!

Wendy Poole | Nov 5, 2019
Wayne C | Nov 4, 2021

Good Luck!! I've tried to get ahold of a "live person" for the last 3 business days. Nada, zilch, zero success. Made over a dozen attempt at different times of the day and ALWAYS the same results.... which is NOTHING! This was in response to a Form 1120S "nasty-gram" saying I owe them almost $5,000 from my 2019 business return. My accountant says I owe them NOTHING, but to contact them at the "To contact us:" phone number on the form. I call, navigate their automated phone answering system, select "all other questions concerning small business:" and EVERY TIME I get transferred to an automated message that says, "Due to excessive call volume we can not answer your call at this time. Please call back later." Great, and in the meantime their "nasty-gram" says "Notice of intent to seize (levy) your property or right to property. Amazing! I deal with businesses both large and small every day and even the smallest ones have a better automated phone system than this IRS outfit.

You can't answer a phone????? What is wrong with you????

Nicole Florom | Nov 5, 2019
larnold | Nov 5, 2019

I agree, and that 800 # goes into an endless menu, without even getting close to my question, grrrrrr

Hi my name is REBECCA LOUISE BARRETT and I need a copy of my 2017 TAX's. Would it be possible to have that sent to me?

REBECCA BARRETT | Nov 5, 2019
steve c | Nov 5, 2019

You have to make an appointment if you go in. I believe you can go to the website site and order a copy of your returns. I have the form that gives the info at home. I'm headed there now and can send it to you in a pic so you can have it if the app will let me . Just send a response so that I can answer back with it.

who can I talk to about my wifes stimulus check

Lauri Littlecook | Nov 4, 2020
Mark Snyder | Nov 4, 2020

You can call IRS! Or there a web site you put in here info! Also TurboTax or H&R Block can help you with the information to! Or whoever prepares your taxes can also give you the information

question re: RMDs for IRA's i am 70 yrs old, will need to take a distribution soon, or do I? I took one or two after i turned 60... do those count for the purpose of RMD? or am i supposed to take another distribution at age 71 or 72?

larnold | Nov 5, 2019
Lance Foreman | Nov 5, 2019

This question is better answered by those who work for the irs, but from what i read, you will have to start drawing from your IRA at age 70 1/2

If I leave my number, will you call me back?

Chris Catherman | Nov 5, 2019
Lance Foreman | Nov 5, 2019

In most cases where I have left my number with a message, they have not called back. So it's best to try repeated times of calling until you talk with someone.

Read More

If I pay child support, who has the legal authority to claim that child?

Pedro Rodriguez | Nov 5, 2019
David Brackett | Nov 5, 2019

Child support order

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this is 8/22/2021. My father n law just received his SS 1099 yesterday. should he go ahead and file now or wait till next tax season?

James Pruitt | Nov 4, 2021
Chris Corso | Nov 4, 2021

Next year

Is the IRS worse Then The DMV lol 😆

Brian David | Nov 4, 2021
J | Nov 4, 2021

No I got helped the next day after calling

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It’s time to file taxes and I never got last years tax refund or stimulus. I can’t get ahold of anyone I need the money that is owed to me. How will I even know if I’ll get this years return if I have been waiting almost a year for the last return.

Cass L | Nov 4, 2021
Jenniifer Cote | Nov 4, 2021

Go downtown to the IRS building, you can go inside pulling number they can tell you everything you need to know their

Where is my refund? I filed in April, here it is November and the website states its still being processed! I cant get ahold of a actual person, why the delay??

Tarah Young | Nov 4, 2021
Carolina Calvillo | Nov 4, 2021

Anything yet ? I filed jun 1st and i still haven't recieved anything and when i try to. Check the status it says my information is incorrect and when it did let me it said it was still being processed and that was in nov.

When will the Boise office re-open? I need a letter from IRS for a re-fi on my home asap. Can I set up an appt. now for when it re-opens? Please post somewhere on your site.... date opening and way to call and make appt. Thx.

Amy Sheaffer | Nov 4, 2020
Robin Gardner | Nov 4, 2020

I was there recently and could not figure out how to make an appointment they said they didn't know when they would be reopening but I was able to find the letter that I needed online I had to set up an account through their website and it was actually pretty simple to do maybe that's an option.

is the irs local boise office open during virus outbreak?

Michael Orr | Nov 4, 2020
Sinful Composites | Nov 4, 2020

Call them to double check. Good question

Is pension the same as retirement?

Melody Lee | Nov 5, 2019
Sam Mangione | Nov 5, 2019

Pension is a form of a retirement plan some companies offer. Retirement may also include your ccompany sponsored 401k and any additional IRA account's you may have on your own such as a roth IRA. Most of these accounts you can withdraw from at any time but there are penalties for early withdraw. Pension you usually must wait until retirement age.

What happens if I entered the wrong account number for my refund?

Robin Thurman-Brow | Nov 5, 2019
steve c | Nov 5, 2019

You should contact the IRS office to correct the error. If the wrong account number is an account it will probably be deposited.

My granddaughter is 22 and lives with me and is disabled through Social Security. She did work part-time 2018 and made around $4100.00. How do I claim this on our taxes as she is my dependent. I am 66 was disabled until October when I turned 66

Linda Casada | Nov 5, 2019
steve c | Nov 5, 2019

I'm not sure as I do not work for the IRS. I would go to the IRS website site and check there or call the IRS office off of fort St in Boise and they can better assist you. I am not sure that you can claim a 22 year old child. She may have to file herself. But, I would check with the Internal revenue service at 250 w fort St( I believe).

Can I get a 1099 correction form if I come to your facility or do I need to get it through the mail?

Nancy Fischer | Nov 5, 2019
steve c | Nov 5, 2019

You should be able to get one there. I would check online at their website first.

When I receive robo-calls from various numbers, multiple phone calls or letter(s) in the mail stating their from the IRS; how will I know if it's from an actual IRS Agent or another scam?

B. R. Freeman | Nov 5, 2018
Clay Wright | Nov 4, 2021

IRS never contacts anyone by telephone, only by mail

Will I be able to sit and speak with an IRS Agent?

B. R. Freeman | Nov 5, 2018
Lance Foreman | Nov 5, 2018

Yes you can. You can even call and set up an appointment to meet them. Or you can just walk in, bit sometimes the is a wait.

Do u have 1040 form and instructions

[email protected] None | Nov 5, 2018
Jeff Owen | Nov 5, 2018

Yes. They have a room on the ground floor that has all forms and instructions.

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