NV Energy

William Butler

The website is almost nonfunctional. It doesn’t show you an actual copy of your bill. None of the customer service lines are ever open. I had to wait on hold for over 30 minutes and then it just disconnects. No one calls you back and they slap you with a $500 bill out of nowhere. Monopoly of an energy company. No wonder Warren Buffett bought it.

13cracker23

Website is severely lacking. No discernible/ useful information. No phone number to call and ask questions about outages. I am literally less than 1/2 a block away from the main Sahara office and they have power while my entire neighborhood does not.

land shark222

Power was shut off due to owing $20. My roommate and myself are both disabled so power should not have been shut off for that reason alone. We had just paid $100 ,the amount due.to be put on the same amount due each month auto drafted, and woke up to NO power. Good thing neither of us had any medical equipment requiring electricity. Somebody could be a rich someone.

Sheila Siino

I left my number to get a call back on a Thurs afternoon. I got a call back Fri afternoon while in the store. They cut out and I couldn’t hear so I hung up. I had to call back and was put on another list to be called back “ in more that a 1/2 hr”. I was called back 30 hrs later and had my phone on silent as I was in a meeting. I just called back and am on another “more than 1/2 hr” wait. I’m a senior living in Henderson and it looks like I have to go to W Sahara to talk about my issue in person. This is the worst.