Bank of America Financial Center

Maria Durham

I arrived to cash a check. One teller working with NO urgency. A bank manager (possibly) not sure, walking around arranging furniture. Like no one acknowledged my presence. I've stood here for atleast 20 minutes, nothing. The furniture mover asked finally if I'm depositing a check, I stated no I would like to cash it, he walked away. Cashier stated she couldn't cash it, wasn't sure when it would clear. I've never been told, that they don't know when it will clear. Didn't speak, her name isn't present at her station. Poor customer service.

Say Round

Very slow and unprofessional. I needed help to verify my identity so I can get my money released only one bank manager was available and he lied to me and said he has a appointment with a customer in 15 minutes so I waited and that customer never came. He lied just so he wouldn't help me.. this bank needs to be shut down.

Jad Farha

Extremely understaffed. Very slow service spent 2 hours waiting for someone to help me open an account. There was only one employee helping customers with opening new accounts. And there was only 1 teller in the entire branch.

AR Alsheikh

The service is acceptable, but come on you need to rebuild this branch, it smells awful, and the furniture is from the ’60s.