UPS Customer Center

Category: Shipping and mailing service

Address: 2050 N Hicks Rd, Palatine, IL 60074, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 7:30AM–9PM

Tuesday: 7:30AM–9PM

Wednesday: 7:30AM–9PM

Thursday: 7:30AM–9PM

Friday: 7:30AM–9PM

Saturday: Closed

Reviews

Tatiana Krilov

Oct 28, 2022

Never deliver my packages.Drivers is not honest people. I bought expensive bike which was never delivered to me , was lost.....

Kimberely Mendoza

Oct 25, 2022

Very fast and very friendly, the staff were amazing

Jordan Davis

Oct 1, 2022

This location was amazing!! I specifically spoke to Sheila and she was so nice, caring, and helpful. She gave me a few different solutions to the problem I was having and together we found the best one. I truly appreciate all she did for me as what I was dealing with was very stressful.

Jon B

Sep 21, 2022

Wouldn’t accept a shipment even though I had permission and preprinted label. Employee was super rude and argumentative. Unbelievable.

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Questions & Answers

I am not happy still no package

lynn trice | Nov 4, 2020
Genesee Rivera | Sep 5, 2022

Where is my package it's supposed to be in today Friday

In tracking package delivered to Palatine-was supposedly out for delivery - this morning, it was sent to Belvidere? What the heck is going on in this facility-why would they ship my package to Belvidere when its suppose to be delivered in Pala tine!

Susan Brill | Nov 4, 2020
Mitchell Gordon | Nov 4, 2020

Their customer service is okay on the phone or through chat on their website. That would be your best bet to get this checked out

Anyone know how I can contact a management person and have a name for that management person?

Heather Elswick | Nov 4, 2020
Mitchell Gordon | Nov 4, 2020

Best idea would be to go there IP during hours to see what's going on. I've always had more success calling and asking for manager right away

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I own a Business in Arlington Heights on Northwest Highway, The Business has a service department and our UPS driver delivers mid day or later and we have to sit around and wait for parts , The driver says he goes by at 9am but we are not open?

Mitch Fields | Nov 5, 2019
i Latina Productions | Nov 5, 2019

My suggestion for you is to login to your UPS account, if you don't have one, create it and you can modify the dates and times for your deliveries. Good luck!

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I should have received a package yesterday, but did not. I tracked it. To my surprise, note said they tried to deliver. I work from home. I was here all day. Camera saw no one at the door, dogs didn't bark. No notice on the door. Seems suspicious.

Sandy Doyle | Jul 7, 2022
UPS Customer Center | Jul 7, 2022

This is not the service we want to provide, and I’m sorry this happened. Please send us details of your concern via a Private or Direct Message on one of our social channels so that we may assist. Facebook @UPS or Twitter @UPS.

dO YOU SHIP TO GREECE?

Tom Galvan | Nov 4, 2021
UPS Customer Center | Nov 4, 2021

Thank you for reaching out to our team. Yes, we do. I recommend you use our UPS TradeAbility International Tools by going to https://wwwapps.ups.com/tradeability?loc=en_US. There you will be able to view what services are available, what is allowed to be shipped to and from each country, and much more.

can i send a overnight package via air today before 9 pm

Raul Vasquez | Nov 4, 2021
UPS Customer Center | Nov 4, 2021

Hi, our latest drop off time for Air/Ground packages is 9:00 pm.

I need to ship a few packages NDA what is the latest time I need them to the Palatine Hub for this shipment to happen tonight?

Carrie Prochnow | Nov 4, 2021
UPS Customer Center | Nov 4, 2021

If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

How does ups do exit interviews?

David Dominguez | Nov 4, 2020
Alexiana Eli | Nov 4, 2020

Yes they do

I keep getting delivery attempts that tell me on my phone that they are scheduled between 4:15 pm and 7:15 pm - adult signature required. In the past 8 months, 7 of 8 times these have always been attempted before 3:00 pm! Your drivers violate it!

Rob SMS | Nov 5, 2019
Mitchell Gordon | Nov 5, 2019

Best bet would be to take the tracking number and update shipping location to a ups store. This will fix your problem

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did u get my application for package handler

loretta manier | Nov 5, 2018
Kimberly Anne | Nov 5, 2018

You should probably call them or check the status online. Asking questions here will only get you answers about the business. Not about job applications. Good luck.

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are u open saturdays

Ray Marcoux | Nov 5, 2018
maria nowakowski | Nov 5, 2018

No, I don't thin they are.

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I would like to work for your company where do I fill out an application

Jerry Jackson | Nov 5, 2018
Tara Duncan | Nov 5, 2018

Upsets dot com

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I have a large and heavy box that needs to be returned to the sender.. Is there someone that can help me unload it when I arrive at UPS?

Jennifer Thompson | Nov 5, 2018
maria nowakowski | Nov 5, 2018

Yes, most likely they will help; very nice place :)

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I had a package picked up last week that still hasn't been scanned. Could it possibly be stuck in a machine somewhere?

michael car | Nov 5, 2018
Denzel Jones | Nov 5, 2018

You would have to call customer care

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