Address: 9966 WI-27, Hayward, WI 54843, USA
Phone: +17156344959
Timothy Woolever
Absolutely do not stay here! We booked through booking.com and upon arrival was told the room we reserved was not available. Suggested a different room but it was missing curtains. Thought that would be ok. When we arrived to the room found it too be completely disgusting with stains and just dirty. Pulled the covers back and found hair all over the bed! Checked out 10 minutes later and still charged the over priced rate of 120 per night for a cess pool!! DID NOT EVEN STAY HERE!!!! STILL CHARGED!!!!
Robert Teuteberg
Here’s the “good” news. This motel is run-down, poorly-maintained, and a far cry from the images the owners have posted on multiple sites. From overflowing garbage cans, to an unkept yard space, to unsightly clutter- this place has it all. Now for the bad news. We arrived an hour early, not with the expectation of an early check in but to verify the pool was in operation (multiple recent reviews indicated the pool was out of commission). Even though the OPEN sign was on the office door, the door was locked. I rang the doorbell and received no response. Oh well, no big deal. We returned at 4:00, the notes check-in time. Again, the OPEN sign was on the office door, but the door was still locked. I rang the door bell again, which I now saw a sign that said to ring the bell after hours or for emergencies. Again, no response. I waited several minutes, then called their business telephone number. This call went to voicemail and I again received no response. Roughly 30 minutes later, we left and were fortunate to find another hotel room about 30 miles away. The kids were able to swim, which was the primary reason I originally booked with this motel. Later that day, I attempted to cancel my reservation through the booking site I had used, and acquire a full refund. The customer service rep was eventually able to make contact at the motel and I was informed that they would not issue a refund. The customer service rep also told me the motel staff was claiming they were in the office the while I was attempting to make contact with them. They said I had probably gone to the wrong motel. Needless to say, I was not issued a refund on my cancellation. I will be taking this up further with the booking site. Long story short: run, run far away
Brandie Saavedra
I made a reservation for this place on Thursday, got there Friday stayed till Sunday. When I made the reservation I asked if the pool was up and running and if they were pet friendly. I got just a yes for both questions. When I got there come to find out the pipes burst and the pool and hot tub were ice cold. When I turned on the water it came out yellow orange because of the water that settled inside the pipes. RUST. Also I was then told that there was an extra 30 a night for my service dog. The mirrors in my bathroom were also dirty and not cleaned right, nothing but smudges when I got out of the shower. The breakfast is only from 7am to 8am, and is gone within 15-20 minutes. I would not recommend staying here. On the bright side the new desk attendee is very nice.
Rob Gwiaz
Although the bathrooms were kind of small and the shower was only 5ft tall it was a very nice room with comfortable bed. There was a pool and a fire pit for relaxation whims but check in too late to use pool and too tired anyway at that. Nice area with beautiful wooded areas around this part of the state.
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Not sure as we were there in August. Very friendly, njce people...give them a call. They were very honest.
No idea sorry
Check out is 10:30
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