Napoleon Harley Davidson®

Luis Jaquez

One of the largest and beautiful harley davidson dealership that I have ever seen 😍

John Bowling

Great friend employees very very helpful

cody brown

This is my local dealership. My first place when it comes to parts. Johnny did a phenomenal job as far as service is concerned. Now the downside for the parts I request they are always need to order. But it's understandable you cannot stock absolutely every part for every bike.

Melissa Velazquez

I had originally bought my Street Glide from Napoleon Harley Davidson but sold it prior to the loan being completed. I purchased GAP insurance at the time of the sale and after selling it I filled out the paperwork for a GAP refund in their dealership which is an hour from my home. They told me at the time it takes about 6 weeks to receive the check. That was the middle of June. I waited almost 8 weeks before I called to inquire as to where the refund was. I talked to a gentleman in finance and he said he'd have to look into it and give me a call back. He didn't. I waited 5 days for a return phone call before calling again. When i did call back I was told the finance gentleman had to take his child to the doctor and was out. I left my name and number again. I waited another 4 days for a call back which i never received before calling again. When I called that time I was told the finance gentleman was with a customer and after giving my name and number yet again I never received a call back. The next day I called again and was told he was not in. I could leave my name and number. I refused and asked to speak to the general manager. I was told they were not available and I said I wanted to talk to someone in charge. Finally spoke to a Mike from sales who promised me he'd call me back on Monday with ananswer as to where my refund was. He did call me on Monday and said they could mail the check or I could pick it up. Since I had such a hard time even getting to this point I wasn't taking any chances with lost in the mail stuff so I said I would pick it up on Thursday. I came in Thursday and waited for close 30 minutes because they had to print the check. When they were getting money from me a few years ago they were all over that customer service but a totally different experience getting money back from them. So beware purchasing anything you may want a refund for in the future from them.