Industry Elite Services

Category: Roofing contractor

Address: 10204 Bode St Suite A, Plainfield, IL 60585, USA

Phone: +16305368232

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Anita Propheter

Mar 17, 2022

It was a pleasure working with Corey initially. However, when replacing the roof shingles they removed my attic fan and all my vents (11 vents) and did not replace the plywood and properly close these areas. We called Corey and sent text messages several times requesting that the attic fan be replaced. Corey ignored the requests and never bothered to have this completed after he stated he would when it was first requested. This was removed without our knowledge or consent. We decided to replace the attic fan ourselves as Corey was very clipped in his text response back to us. When they went up to the attic we discovered that mold covered the entire north side of the attic from having the fan and all the vents removed and closed. We then had the cost of the mold remediation and also the cost of installing all new vents at $75.00 a piece. The mold in the attic caused health issues for our family members as once the mold was removed the coughing and sinuses issues subsided. I am also having issues with ice damming and it leaking into the home and doing damage to the drywall which I will need to repair.

Scott Anderson

Jun 16, 2021

Amazing company. Very smooth transaction and process. I was kept informed through out the process and everything was done quicker than they initially thought and in one day. Tim was extremely helpful and responsive throughout

Sal Guerrero

Apr 28, 2021

I want to share my experience with Industry Elite. I was first approached by Mr. Reuben Barron about my roof and the need for it to be replaced, the first thing I noticed was his professionalism and knowledge. He took the time to explain everything to me in detail. In the past I never received this much detail from any other roofing companies. I decided to go ahead and proceed with industry elite to replace my roof that had hail damage, I put in the claim with my insurance company and to my surprise they denied the claim not once but twice. Reuben told me that he would negotiate and fight with the insurance company if needed. Deep inside I didn't think he could pull it off. (Kind of David and Goliath situation). To my surprise Reuben actually got me the approval and I have a new roof, this man is an asset to this company and he is not only professional, patient, and very knowledgeable his customer service is excellent. I would highly recommend Industry Elite to help anyone with their roof, but most importantly definitely ask for Reuben Barron to come out and help you. He will get the job done!

Andy Martinez

Apr 28, 2021

Had roof damage and was referred to Reuben from Industry Elite Services. Reuben came over and explained the entire process and contacted insurance to run through claim. When it was time for work to begin, they called and explained when supplies would be delivered. The whole process was explained and it looks great! Thank you very very much!

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Questions & Answers

Are you a licensed and insured?

Industry Elite Services | Nov 3, 2020
Industry Elite Services | Nov 3, 2020

Yes, we are. We can provide proof of license and insurance. Our Illinois license number is 104.018375

Who can I talk to if I have questions?

Industry Elite Services | Nov 3, 2020
Industry Elite Services | Nov 3, 2020

Every project has a Home Improvement Consultant assigned to it. They will be there for you from the inspection to the final walk through. Our team is available to answer any question you may have 24/7 by calling 630.536.8232

What will you do if there is bad weather on the day you were supposed to work on my home?

Industry Elite Services | Nov 3, 2020
Industry Elite Services | Nov 3, 2020

Our team is very cautious of the weather. This can greatly impact a project. If there is bad weather, our team will call you and figure out the best time to reschedule. Safety and quality are very important to us.

How will you protect my driveway and yard during the installation process?

Industry Elite Services | Nov 3, 2020
Industry Elite Services | Nov 3, 2020

Our team will ensure that your lawn, driveway, and landscaping are protected before we do any work. Learn more about our process by downloading our Homeowners Handbook at industryeliteservices.com/homeownerhandbook

How long have you been in business?

Industry Elite Services | Nov 3, 2020
Industry Elite Services | Nov 3, 2020

We have been serving Chicagoland for over 15 years and we are here to stay! We love serving this area.

Do you work with insurance companies?

Industry Elite Services | Nov 3, 2020
Industry Elite Services | Nov 3, 2020

Yes we do! Our team has a lot of experience with insurance companies. We will walk you through the entire process. Learn more about how we work with insurance companies by downloading our Homeowner Handbook from industryeliteservices.com/homeownerhandbook

What should I do if my roof is leaking?

Industry Elite Services | Nov 3, 2020
Industry Elite Services | Nov 3, 2020

Call us right away! We have someone answering the phones 24/7. Our team will be there shortly to mitigate (take necessary measures to prevent further damage) and assess the damage. Our team will complete a FREE full home exterior inspection with a FREE quote. We will even help you navigate the insurance process if you need to file a claim. When in doubt, call us out!

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