Hyatt Place Topeka

Matt Power

So, this hotel was our “go to” place when visiting family. Things have drastically gone down hill from 2 years ago when we stayed here…. Where do I start… when we got our room, went up, and the room was just open and TV on like someone was already there. I made sure it was the right room, tried to close the door but the alignment was off and the door would not close. Went to the front desk and they were very helpful, had to lift the door to close it. Maintenance fixed it the next day… Then, inspected the room and there were no towels, except for the dirty towel hanging on the door in the bathroom. The room appeared dirty when we got it.. A few nights later, the phone in our room would randomly go to speaker phone and dial tone waking everyone up. I unplugged it. Then, there was a fire alarm issue then the power went out for a little bit in the middle of the night. The pool was also closed and the complimentary breakfast is purchased from Walmart and nearby gas stations. * other things… the elevators inspection certificate is not available in the elevator, says to “see maintenance room” for certs.. didn’t think much of it but after experiencing this place for 12 days, thought it was odd. (Kansas law says you must have it displayed?) either way didn’t have my trust. *security/safety… the card reader to the hotels side doors were ripped off or something, so anyone could access the hotel without staff’s knowledge. Also, parking lot was riddled with broken glass. Will not return, sadly.. do not recommend unless something changes. We actually left a day early in disgust.

Mark Shishnia

We had an awesome stay at the Hyatt. The room was excellent and scrupulously clean with a wonderful layout! We were very satisfied with the complimentary breakfast as it met all our needs. The hotel staff was accommodating and exemplary from the minute we made our reservations to well after we left! We had left behind a very important medicine in the refrigerator and they literally bent over backwards to get it to Federal Express and Next Day Air it to our next destination. We wanted to specifically mention Carrie, the person who handled getting our package shipped and her diligence in making sure it was packed correctly as well as following up with a tracking number so we could be confident it was on the way. Carrie was genuinely kind and enthusiastic in working with us to make sure all went well. The hotel is nestled in a beautiful location and we enjoyed our time there immensely.

Verified Hotel Guest

Positive: The room was a good size. The bed and seating area was nice. Negative: I don't think the room was vacuumed in a while. I had taken off my socks for the first time and when I went to bed there was dirt covering my feet. Also, there was breakfast where I missed a lot of the food with a half-hour left.

Dan Sanchez

We just moved the middle of the day from the days in to the Hyatt wow it is like night and day we left a bug infested wall pilling trash hole place and went to a super nice place. The breakfast that they Had it days in was a banana and a rapped little muffin. They didn't have cereal or anything else you go to breakfast at the Hyatt you get eggs you get cereal you get waffles and it is just unbelievably nice. The people working there were very courteous wow I really appreciate it staying here.