CubeSmart Self Storage

Category: Self-storage facility in Chicago Heights, Illinois

Address: 571 W 14th St, Chicago Heights, IL 60411, USA

Phone: +17085154422

Opening hours

Sunday: Closed

Monday: 9:30AM–6PM

Tuesday: 9:30AM–6PM

Wednesday: 9:30AM–6PM

Thursday: 9:30AM–6PM

Friday: 9:30AM–6PM

Saturday: 8:30AM–5PM

Reviews

Ashley Duncan

Nov 2, 2022

When I first received the storage unit Susan was kind. I had no issue with payment except for one month, I believe their system was experiencing issues. Now here why I gave them a one star. Susan called me with an attitude and said the carts are for everyone and can’t be in the storage unit. She said she rolled the tapes. Rolled the tapes? I wasn’t present at the storage unit but had movers taking items out of the unit. They were coming right back. But I feel like she saw 2 black men and had a bias opinion. When she said “rolled the tapes”, I felt like a criminal. And without confirming with me, i received an email saying my storage unit was closed. How did she know I was done using my unit. She closed it without my consent. I guess that cart which was still on property ground was coming out of her pack check or something. Review update: Glad the manager at Cube smart took time to speak with me about my situation. Will update score for that.

Derrick Small

Oct 17, 2022

Susan is always friendly and helpful!

jasmine agnew

Oct 7, 2022

Quick simple process to start , change units and end lease.

Kurland Nicole

Oct 7, 2022

best

Thanks! Your review is awaiting moderation.

Questions & Answers

What is climate-controlled storage? Do I need it?

CubeSmart Self Storage | Feb 6, 2022
CubeSmart Self Storage | Feb 6, 2022

Climate-controlled storage units are temperature controlled. Climate control means that we use reasonable efforts to maintain a temperature in the building where the Cube is located of between 55- and 80-degrees Fahrenheit. This type of environment is ideal for storing furniture, metal, fabric, and other items

How do I access the storage facility?

CubeSmart Self Storage | Nov 3, 2021
CubeSmart Self Storage | Nov 3, 2021

Most of our facilities have an electronic gate system that can only be opened by a code that is assigned to each individual tenant.

How do I make a payment?

CubeSmart Self Storage | Nov 3, 2021
CubeSmart Self Storage | Nov 3, 2021

To keep you and your information secure we have set up multiple ways you can pay including using our mobile app, our online customer center, stopping by the office, or mailing a check directly to your local facility. Additionally, we offer the convenience of AutoPay, which will automatically charge your Mastercard, Discover, Visa, or American Express each month without additional fees. You can also call our secure, automated payment line.

Do you offer any discounts?

CubeSmart Self Storage | Nov 3, 2021
CubeSmart Self Storage | Nov 3, 2021

Many of our stores offer attractive discounts and promotions on renting a storage unit, including percentages off and first month free. We also offer additional discounts via our referral program. You can view our current promotions by visiting our website.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places