The UPS Store

Category: Shipping and mailing service

Address: 1146 S Waukegan Rd, Waukegan, IL 60085, USA

Phone: +18474065403

Opening hours

Sunday: 10AM–3PM

Monday: 7:30AM–6PM

Tuesday: 7:30AM–6PM

Wednesday: 7:30AM–6PM

Thursday: 7:30AM–6PM

Friday: 7:30AM–6PM

Saturday: 9AM–3PM

Reviews

Ellen Hansen

Oct 29, 2022

This place use to have great service. It is under new ownership, service terrible. Previous staff let go. I went in yesterday to mail a package. One girl did not know how to ship packages. The other girl was incredibly rude. Tried charging me for a box when I was able to put my stuff in an envelope and argued with me that it would have to go in the box. This used to be my favorite place to go mail gifts but I will not be going back there. Rude, under trained, money hungry owners.

Mindy Jacobsen

Oct 25, 2022

The staff was nice enough but they told me I had to have a box/label to return an Amazon order. I showed them the code that said no box/label needed but they insisted. I went to a different UPS store that I usually go to and they did the return with no box/label needed, same as always. Maybe this store has a different policy? I don't know, next time I'll just go to the other one and save the hassle.

Antelmo Gomez

Oct 19, 2022

I recommend to get service here, best service ever all staff professional as well as nice treat to all. Just ignore bad reviews because Some people always arguing every where and they are stupid. don't understand the way and process,

Bhanu Chander

Oct 11, 2022

Edit after the owner’s response: This is not my first time here, this is actually second or third time, I can surely tell you how rude your service was. This is not about $3 or $5 label printing price, about your attitude and behavior. Original post: Worst customer service. The people work here are very rude.

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Questions & Answers

Are notary services offered during all business hours?

Christina Grom | Nov 3, 2021
Kishore Periassamy | Nov 3, 2021

Yes.. it's better to book the appointment before you go

I have a box I need to deliver to Chicago, but I Dont have a printer to print the receipt and no tape. Would UPS store have these things?

Tyli Rae | Nov 4, 2019
Ruben Chavez | Nov 4, 2019

Yes they have that stuff and yes Elizabeth Costa will help you.

Read More

Are you open on Sunday?

The UPS Store | Sep 4, 2022
The UPS Store | Sep 4, 2022

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

I want to return (free return)something but i don't have a box, would they charge me for the box?

JayCee | Nov 3, 2021
Markus Sharpe | Nov 3, 2021

Yes they will charge for the packaging unless what you are returning states you do not need to package it prior to dropping it off.

How much would it cost from Waukegan to Chicago?

Tyli Rae | Nov 4, 2019
Bruce Peters | Nov 4, 2019

It depends on the weight of the package and if they repackage it, also if you need it there by a certain time you might have to pay for special shipping

Can I request for a package to stay there so I can pick it up tomorrow?

Tim Grom | Nov 4, 2018
Quin O'Brien | Nov 4, 2018

I don't believe you can do it here. Sorry. You might be able to do it wherever you track it.

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