Garlic Pit Pasta House

Category: Italian restaurant

Address: 696 Ridge Rd, Webster, NY 14580, USA

Phone: +15856716360

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: Closed

Wednesday: 4–8PM

Thursday: 4–8PM

Friday: 4–8PM

Saturday: 4–8PM

Reviews

Ryan Urlaub

Nov 4, 2022

They told me 5 minutes when I walked in it’s been over 30 minutes if you do not have enough staff to run the business CLOSE THE STORE. And don’t lie to your customers. Horrible experience I’m never coming here again. EDIT- owner responded to me, yes I’m a grubhub driver, what grubhub rules did I violate? Does your staff run food out to drivers waiting in their car ? They told me they will buzz it when ready to come get it so I’m not sure what you are talking about I shouldn’t be in the store. There’s many grubhub drivers in your waiting area waiting 30 minutes to an hour. Bad mouthing the staff is asking them to give me a correct wait time to relay to the customer ? I deliver to YOUR customers Buying YOUR food, so once your staff tell me 5 minutes and it’s 30 you are telling a lie to me AND the customer. And if you talk about unprofessional at least tell me the truth about the wait time, there where multiple people in the store complaining about the wait. I will be posting my review of this store and it’s professional everywhere and continuing to spread to the word, anyone reading this who wants to try their food on grubhub don’t order from them because they don’t care about you unless there is money right on their face. They are all YOUR customers. Here’s a suggestion maybe YOU should take grubhub off. Because obviously your staff is unable to handle it. Will see my review on yelp and other places where people can see this. Just a terrible greedy owner guys stay away from this place they have good food but we should support other businesses with owners who care about their customers and care enough to put enough staff on hand to save money in labor. Cheap cheap cheap owner, I will say the one thing is the food is good try to find somewhere else though.

Patrick Tolli

Oct 21, 2022

Although they don't currently have dining in available, their food is excellent as usual.

Danielle Smith

Sep 22, 2022

We have ordered from here multiple times. The food is always on point. Absolutely love the breaded zucchini. I ordered the arrancini and broccoli soup last Saturday. Both were amazing! The only thing is I wish the dessert portions were a little bigger. Also would appreciate if they made an appetizer sample.... it's hard to choose when everything is so good!

Savannah k

Sep 17, 2022

Wow. So many great things to say about this place... my hubby and I love all the dishes we have tried here... gnocchi is always perfect, chicken riggies was by far the best I've ever had... artichoke french is always delicious, meatballs are perfect, and ravioli with rosa or house red sauce is always a good choice too... then of course the bread and butter which is a staple!!! Excellent food, timely service, and very kind family who operates❤ Thank you G.P.!

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Questions & Answers

is the garlic pit going to reopen? I heard the family is selling it

nancy decaire | Nov 4, 2019
Garlic Pit Pasta House | Nov 4, 2019

Yes we are! Right now we are scheduled to reopen the second week of April. Follow us on social media or visit our website www.GarlicPit.com for updates. We will be posting specifics very soon.

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Is the Garlic Pit open for Dine in eating yet or still just take out?

Robert Young | Nov 3, 2021
Garlic Pit Pasta House | Nov 3, 2021

Keeping it take out and catering due to staff shortage. In the future if things change we will come up with a different game plan.

What are the Covid safety practices like here?

Anonymous | Nov 3, 2022
Gloria Cheesbro | Nov 3, 2021

Take out only right now and all covid safety protocols are in place

Do they serve alcohol?

Deborah Ignizio | Nov 4, 2019
Garlic Pit Pasta House | Nov 4, 2019

Hello, when we obtained the business and being new owners we had to go through the lengthy process of a new license. It’s soon to be granted and will update when it is. We are looking forward to it very much also!!!

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Is there a large selection of foods??

Caitlin WG | Nov 4, 2017
Jay Caracci | Nov 4, 2019

Food is Great. They have an extensive homestyle Italian menu. I think Dan would be better suited for Olive Garden.

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