Webster Eye Care Associates

Category: Eye care center

Address: 81 E Main St, Webster, NY 14580, USA

Phone: +15852653710

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 9AM–7:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: Closed

Reviews

Juliana Vice

Sep 26, 2022

Very friendly and knowledgeable staff.

Jason Brannigan

Aug 31, 2022

Shari, Mike, and the rest of the team are outstanding! If you like easy, efficient, and trust worthy then this should be your eye doctor! Thank you for everything!

Alita Louise

Jun 22, 2022

I have been going here since before Mike and Shari bought the practice. I have always enjoyed my visits with the exception of the office staff. I was so angry that I went somewhere else a few years ago. Someone that worked there convinced me to come back as the staff had changed and things were much better. He is no longer there, but I was still going there. I just recently went on their website and saw I could schedule there. I followed the link that took me to a form....not a calendar to book. So I filled out the form with explicate details of when I was available over a 2 month time frame. Verified my insurance and said to schedule me and let me know the appointment information. I had actually done the same thing with my primary Dr. Office and a kichen remodeling store. I received an email from the Dr. office and the kitchen joint with my appointment information. THANK YOU. Webster Eye Care on the other hand called me. Not to give me my appointment time or to ask any questions. They literally said "We received your request for an appointment. Call our office so we can schedule you." WHAT?? If I wanted to call I would have. Why have that option on your website if it means nothing?? I was so steaming mad when I listened to the message after getting out of a meeting. Everyone around me got to hear about this Ludi grist encounter. They too wondered why there was something on the website to schedule appointments if it didn't schedule an appointment... What a wait of my time. I will be going back to the place I went to when I left due to stupid staff last time. It's really too bad. The owners are great, but when you have to deal with this to get to them...it's not worth it. My husband has not returned after the office staff messed up his appointment date and was hassling us about him not showing up.....while we were on vacation!

Tatiana Cabreja

Apr 1, 2022

Secretaries are really rude and hang up the phone while you’re talking.

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Questions & Answers

What insurance do they accept

Mary Bartlett | Nov 3, 2021
Webster Eye Care Associates | Nov 3, 2021

Hello Mary, You can see a list of insurances we offer at the link below. https://www.webstereyecare.com/insurance If you do not see your insurance, please call us at 585-265-3710 as we may accept it.

Do you treat glaucoma?

Robert Willard | Nov 4, 2018
Webster Eye Care Associates | Nov 3, 2021

Please call us at 252-265-3710 to have your questions answered.

can i come in just for my yearly eye exam and what would the cost be.....please advise

Spencer Rabetoy | Nov 4, 2018
Webster Eye Care Associates | Nov 3, 2021

Spencer, You certainly can. The cost would be dependant on insurance. Please call us at 585-265-3710 to discuss.

How do I transfer records to your office?

John Sleight | Nov 4, 2017
Webster Eye Care Associates | Nov 3, 2021

Our staff can help with that. Please call us at 585-265-3710 to do so.

You guys are right one star commenters I was picked on by these people because of my disability I set up an appointment called in and they said your appointment was never scheduled it was scheduled for a month but it was canceled pending lawsuit

Hector Medina | Nov 3, 2021
Alan Liwush | Nov 3, 2021

I did not have the same experience. Mine was great.

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