Dons Floral Studio

jerry weldon

Such a helpful & friendly place to buy flowers

Kathy Goins

I live out of state and needed to order plants for the passing of a family member. I called Don's Floral Studio for their assistance. After speaking with an employee of the studio, I ordered two plants, was given the total (including tax + delivery) that my card would be charged, and was told the plants would be delivered the following day. Very early the next morning, I received a voicemail from a different employee stating that I owed an additional $18.82. This employee blamed the previous employee for being part-time and misquoting me. Ultimately, I would be responsible for their mistake and they would charge my card the additional $18.82. I had already spent a bit of time and effort trying to figure out how to have plants delivered to my family and which plants to choose. Due to the timing and stress surrounding the situation, I felt like I didn't have the option to cancel my order and take my business elsewhere. I expressed my frustration that I would be responsible for the business’s error in pricing, but the employee maintained that I would have to pay for their error. A professional and courteous business would have understood that this is not the customer’s fault and wouldn’t have even brought their error to the customer’s attention, much less charged them the increased cost. If you are considering ordering from this business, take caution and be sure to over-confirm that you have the correct pricing. Hold them to the original price they quote you - I wish I had. This was very poor customer service!

Justin Hill

We live hours away but needed to send some plants to a funeral in Leon. They provided tremendous service and great plants. They even sent a photo to confirm what we were paying for. Really top notch!

Russell Reed

Pretty flowers