Riverside Family Restaurant

Category: Restaurant in Ottumwa, Iowa

Address: 1317 E Mary St #2, Ottumwa, IA 52501, USA

Phone: +16416822386

Opening hours

Sunday: 6AM–5PM

Monday: 6AM–3PM

Tuesday: 6AM–3PM

Wednesday: 6AM–3PM

Thursday: 6AM–3PM

Friday: 6AM–9PM

Saturday: 6AM–9PM

Reviews

Dusty Butler

Oct 26, 2022

Last time i was here a few weeks ago, the service was slow and the waitress seemed more interested in helping the larger groups to get herself a better tip than just one or two person tables. The fact they are open for breakfast but cant have dinner hours until friday nights is a little absurd, lets face it, for a family restaurant, you cant go in any evening of the week and get the food you want. Seems silly to even be open part time.

Alyssa Dotson

Oct 23, 2022

Edit: Came back after multiple visits all with great service, food and atmosphere. Today I can't even describe the atmosphere. We were ignored for the first 10 minutes of our visit, while multiple other groups got their food, drinks and checks before we even got a drink. Our host was so scattered then joked about being hung over. It really was not a family friendly atmosphere today. The food was decent but something I could have made better at home. Especially as it took them another 30+ minutes to get our food after the order was put in. The steaks were undercooked, the toast was just buttered bread, the host "accidentally" added an extra steak to our order then joked that she got a free steak then gave it to another customer. My kids order was all messed up and we kept getting extra food we didn't order. Everytime we tried to flag down a host we were ignored. We couldn't get any feedback to anyone as we were ignored. Worst experience at Riverside since we moved here 8 years ago. I don't know if they got new management or what but all the hosts were gathered around the counter talking and only a few were actually working. It will definitely be a long time before I come back to this restaurant after our experience today. I honestly don't know what else to say as it was a very negative experience. ------------‐---------------------------------- Great food..excellent service and wonderful family orientated atmosphere...this is my go to spot in town when I want comfort food and a soothing atmosphere after a long hard day at work or before I start my day

Charles Knight

Oct 15, 2022

Great experience 👍

ELAMIE BALL

Oct 9, 2022

This is our second visit. We love the home cook meals... Delicious!

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Questions & Answers

Will the riverside restaurant be open on Thanksgiving

Shawna McMain | Dec 8, 2021
Amy Haines | Dec 8, 2021

Yes

What are the Covid safety practices like here?

Anonymous | Nov 3, 2022
John Hurst | Nov 3, 2021

Mask are required for entry maintains social distancing and tables are marked as closed off

Is the ottumwa riverside closed .

Robbin Crouse | Nov 3, 2021
Ana De La Torre | Nov 3, 2021

I believe they have a temporary schedule due to COVID. They close early on most days.

are you open on thanksgiving/

George Kelley | Nov 3, 2020
Holly Dawn Hewlett | Nov 3, 2020

Check the website

Are you open New Year's Day?

Chris Keegan | Nov 4, 2019
Joey Fincher | Nov 4, 2019

Yes

Read More

Are you hiring 35 plus experience food safe certified mngr expierence

Chris Bond | Nov 4, 2017
Howard Morrow | Nov 4, 2019

That is a very good question you should ask the company at Riverside

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