Midco

Category: Internet service provider

Address: 529 S 7th St, Bismarck, ND 58504, USA

Phone: +18008881300

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: 10AM–2PM

Reviews

Helen Peterson

Oct 24, 2022

I have had Midco for 32 years and internet for about 20. Mid,ûas taken the time to help me when I call about problems with my Internet, TV or DVR. They are really patient with this 68 year who has no idea about electronics. I have lost my remote twice and they sent another one right I just wish they had TCM on our plan I miss the movies, yes we have lost power, had interference on cable but all I have to do is call the office So yes.I am mostly satisfied with Midco and will not change even though we do have other cable and internet company’s available to chose frru7mecb. Thanks you Midco for all your help and patiences. Helen Peterson Spearfish S.D.

saydee wahl

Oct 12, 2022

The payment system is confusing and I kept getting double charged or not charged at all. No one could give me a simple yes or no answer when I asked questions about if I was going to be billed the following month or not after double paying. The refund took a few days which put me in an unexpected financial crunch. I spent all morning getting told to call or get a hold of specific people about my bill, and was sent on a wild goose chase all morning. Not only that but when the auto-pay doesn't pay, they slap you with all these late fees without calling, and you have to fight tooth an nail to explain that their payment system is set up to fail and leave customers confused... seems a bit... scammy?? I got so frustrated and upset with MONTHS of this happening, that i disconnected my services and went over to century link. I will probably never use these services again UPDATE: when I called to cancel services the lady on the phone said she never gotten a single complaint about the payment portal.... except 90% of the 1 star reviews on here are on just that. Lol

Ashlin Schaefbauer

Sep 27, 2022

Listen to the bad reviews- they aren't wrong. Monopoly companies are scummy. Their website is terrible. No I do not have any questions and would not like any help, I would just like for there to be a different internet provider. The wifi is spotty and always cuts out on sunday nights, not worth the price or headache. Maybe it would be better to live off the grid than work with MIDCO...

Lisa Jacobson

Sep 19, 2022

Was very nice and resolved the problem immediately.

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Questions & Answers

Why is it if I don't get service. I still have to pay for it. I can count numerous times that I couldn't watch TV, but my bill is always there for full payment. You guys are a rip-off.

Bj Liddle | Nov 3, 2020
Mike S | Nov 3, 2020

Ive wondered the same thing

How do I get Amazon on my midco cable services

Charles Sund | Nov 4, 2017
Bobbi Hyde | Nov 4, 2018

I’ve tried also. From a live chat a few months back, it sounds like it can’t be added through the Midco TiVo box, so it would have to be streamed through another device. I can watch Prime on the smart TV, but I don’t know how on the others. I just ordered a fire stick and I’m hoping that is easy to use.

Is Midco internet down in Bismarck?

Lisa Omlid | Nov 4, 2019
s m | Nov 4, 2019

Ours is working northeast Bismarck

All bring your property back to tommorow morning

Doris One Horn | Nov 4, 2019
Teresa Hetletved | Nov 4, 2019

Yes.

Does midco offer vacation rates?

Roger Aubol | Nov 4, 2018
Midco | Nov 3, 2020

Hi! We do offer a vacation plan to put your services temporarily on hold. You can learn more at Midco.com/VacationPlan.

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I currently get very high speed internet. I am thinking about moving to Touchmark,1000 w Century ave, Bismarck. They have cable box in most rooms. Would I be able to get my current high speed internet from these outlets?

Kent Janssen | Nov 3, 2021
Donna Bloom Hipfner | Nov 3, 2021

Call midco only way to find out or ask IT for Touchmark

I want to have closed captioning on my TiVo and On Demand. Instructions I received before do not work. Tell me how I can have CC and how I can put it on and off, please.

Joyce Gerhardt | Nov 3, 2020
Aaron Jaros-Barro | Nov 3, 2020

On your TiVo remote there should be an i button for information. A panel on the bottom of the screen will pop up where you can turn closed captioning on

If I find your equipment is there a reward for it

bob heilman | Nov 4, 2019
Steve Lucier | Nov 4, 2019

5 to 10 years if you don't return

Why is my tv guide showing a different day of theweek? It seems it is stuck on Sunday..

Richella Lutz | Nov 4, 2019
Amanda Delaney | Nov 4, 2019

Unplug it then plug it back in

How do I use / get the TV Everywhere working

Stacy Blackstead | Nov 4, 2019
Teresa Hetletved | Nov 4, 2019

Ask them to send someone to your place. But first I'd ask them about it.

How do I program the remote

Lee Wilkie | Nov 4, 2019
Aaron Jaros-Barro | Nov 3, 2021

Midco has instructions for pairing all of their remotes here: https://www.midco.com/support/cable-tv/remote-controls/program-your-remote/

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What channel is Bek communication on in the Underwood area

Jackie Snyder | Nov 4, 2019
kayla wember | Nov 4, 2019

I'd prolly just call the 1800 number and ask

Why does the guide show blank (unknown) titles for several time slots?

Cathy Mcdonald | Nov 4, 2019
mac obregon | Nov 4, 2019

Reset the main cable box mine did that alot too

Why is your internet quality so poor?

logan Frost | Nov 4, 2018
Jodi Gilbert | Nov 4, 2018

They make a power booster I think they'll give you one free call your cable company and ask

My hd converter box is still plugged but it's off and i was wondering what the problem is.

John Blaich | Nov 4, 2018
Al Barnhardt | Nov 4, 2018

No power

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Why does my midco e-mail freeze up all the time anyone else have that problem

bernard bonagofsky | Nov 4, 2018
D F | Nov 4, 2018

Cause they are a very poor operation

How do I call Australia from my land line?

Jolene Rummel | Nov 4, 2018
Al Barnhardt | Nov 4, 2018

Not Shure sorry

when did get removed from the basic package

Margaret Mertz | Nov 4, 2018
Al Barnhardt | Nov 4, 2018

The basic ant so bad

What is the nimber to voicemail

Stan Hagen | Nov 4, 2018
Bobbi Hyde | Nov 4, 2018

If you don’t remember your code for your voicemail for your home phone, through Midco, I believe you would have to call and speak with a representative, and probably have it reset.

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Why can't I stream from Netflix Hulu and such without constant buffering every 2 to 5 min getting extremely frustrating

gear head | Nov 4, 2018
Bobbi Hyde | Nov 4, 2018

In addition to the speed of your package, I would look at: 1. How many devices are online and using WiFi? If you have three TVs, two computers and four smartphones all on at the same time, it will be a lot slower than just one TV. 2. How old are your modem and router? My bf replaced his ten year old modem and it made a HUGE difference! I know I have to replace my 6-7 year old modem, as well...I’m sure that is the reason my home internet is not exactly optimal speed. 3. The size, speed and location of the modem and router can also be a culprit. I would check those things first. I’ve considered upgrading to whole home, but that is an additional monthly charge. I rent my modem from Midco, and I know it can be replaced at any time. A six year old modem is basically ancient. So, in my case, I’m sure if I exchange my modem for a new one, it will solve any issues I have with slow internet.

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How do I set series recording with my dvr

Tom Korkowski | Nov 4, 2017
ryan hamrick | Nov 4, 2017

Search series name and double click record button on series of choice.

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I have cable services however a few days ago my remote completely disappeared. Can I just go into the store for another and what would I be charged? Can it just be billed along with my services?

Sami Ensslin | Nov 4, 2017
Paul J (snoshuu) | Nov 4, 2017

They will replace it in the store. I don't know if they will charge or not, but I doubt that they would.

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