Ferguson Bath, Kitchen & Lighting Gallery

Category: Bathroom supply store

Address: 1100 Business Loop 70 W, Columbia, MO 65202, USA

Phone: +15735146300

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Carrie P

Aug 28, 2020

Katelyn is knowledgeable and eager to help. I'm looking forward toward working with her on master bath remodel.

Debra Ritchie

Aug 22, 2020

I recently visited this showroom in Columbia, MO. The girl at the front desk told me to look at tubs and lighting for my new home under construction on line. She didn't offer to help or assist me. I went in to look at options but I ended up leaving within 10 minutes. I ended up getting my tubs and lighting elsewhere that day with helpful considerate people. I figure if you don't have good people working for you then what good are you to me as a consumer?

Dusty Hoffman

Mar 10, 2019

Friendly and helpful staff, not overbearing. Full range of appliances and fixtures. Definitely a must, especially for new construction.

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Questions & Answers

How do I send my return?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 6, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 6, 2022

"We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location. Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service. If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup."

The item I received was defective. How do I get a refund?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 6, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 6, 2022

You may initiate a return for a defective item within 180 days of receipt for a full refund.

Is Ferguson still open?

Ferguson Bath, Kitchen & Lighting Gallery | Nov 3, 2020
Ferguson Bath, Kitchen & Lighting Gallery | Nov 3, 2020

We must prioritize protecting the health of our associates, our customers and our community; therefore, this showroom is honoring appointments only at this time.

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