Address: 8581 Williamsfield Kinsman Rd, Kinsman, OH 44428, USA
Phone: +13303552100
Hope StJohn
The venue is absolutely gorgeous, but unfortunately that’s the only good thing. I had my baby shower there on 6/25/22, and to say it was a disappointment would be an understatement. The “event” manager Katherine was extremely uninvolved in communication, and quite honestly very unprofessional with the whole planning process months prior to the event. I would have to call or email several times just to get a short answered response from her. About a month before the event, we went in person to talk with her and pick the menu, but she left in the middle of the day for a personal birthday party. This was after I was told I could come at any time to meet with her. I had called on 6/23/22 to discuss the final count of guests attending, and to make sure there would be enough seating, and extra tables for gifts/favors. She told me she would send an email with a layout of the room to approve for Saturday-an email again, I never received. When I arrived on Saturday, I knew there was not enough seating or extra tables for the gifts/favors that I had called about. When I asked about adding an extra table, at least for seating purposes, the girls working rolled their eyes and were very reluctant to do so. Now we come to the biggest problem of all- the food. Of course being pregnant, this was the part of the shower I was looking forward to the most. Don’t let the menu you pick from fool you, because it is absolutely not what you will get. I picked the sandwich buffet which was supposed to include: 2 types of half sandwiches, salad, gourmet chips, and fruit. Plus I added on dessert for an additional $4 per person (which I thought was supposed to be an assorted variety). I was quoted $757 for the food alone, for 25 people. When I saw the small setup of the food, I could have cried. I was so embarrassed. The sandwiches were so dry you had to take a sip of water just to swallow a bite. The “gourmet chips” were literally bagged SunChips and kettle chips that I could have brought from the dollar store.. I asked the girls working if that’s what they consider “gourmet chips”, and they said yes. What a joke. There was absolutely no fruit cups anywhere to be found, and the dessert was a single piece of cheesecake for each guest.. $4 slice of cheesecake. My husband said something after the event was over, and of course Katherine was no where to be found, nor was any refund offered. I paid almost $800 dollars for awful food, when I could have had Walmart cater something better. I would absolutely tell anyone thinking about planning an event here to steer clear. It is just not worth the scenery
Jennifer
This was our second stay there. First we stayed in the Peter Allen room and it had a historic, posh vibe. We stayed in the Severance Suite this time which is much more modern and spacious located in the basement by the restaurant. Personally, I liked the historic vibe better and we'll check out the other room next time. However, if you need space to get ready or apartment convenience like a kitchen, the suite is the way to go. The restaurant was amazing. They had live music on the patio. All staff were very kind. Meghan took excellent care of us throughout the stay. Breakfast was equally delicious and it was fun to chat with the other guests. We will be back!
Renee Temp
We hosted my future sister-in-law’s bridal shower here and it was honestly a great experience. Becky was our point person and she along with the rest of the staff were personable and eager to help my mom and I with any and everything we could possibly need. The room was also beautiful and suited our needs perfectly. The service was exceptional and attentive without being overbearing and again, these ladies were wonderful to work with. Truly accommodating and made our bride to be’s shower very special and our day as hosts a breeze!
Sarah Wise
This place is awesome for bridal showers! I booked the Heritage Hall for my sisters tea party themed bridal shower and everyone loved it. Becky and her service team did an amazing job with the on theme catering and bar service. The tea, food and drinks were delicious! She was lovely to work with and accommodated all my needs. All I had to do was bring some extra decorations and the florals the rest they provided which took a load off of my plate!
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Yes
We have tables social distanced, masks are enforced and available upon entry if someone forgets one. We sanitize the tables, chairs, handrails after each guest leaves. Hand sanitizer stations are available throughout the property.
Website has info....very, very interesting..... everyone who stays gets a private tour.
Thanks for the quick response. I look forward to visiting.
Reservations are open. For exact dates for the dinner theater call them Wednesday through Sunday
Yes...definitely let them know you are coming so they will have a table ready for you.
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