John's Tax & Financial Services

Category: Tax preparation service

Address: 728 W Eleven Mile Rd, Madison Heights, MI 48071, USA

Phone: +12485461735

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 10AM–4PM

Reviews

Joe Weidman

May 3, 2022

They did my taxes in a timely manner

Jennifer Hamel

Apr 17, 2021

Had an issue last year, but gave them another chance this year. Disappointed in the jumbled service. Had to remind them several times of past conversations. They also charged more than stated at the beginning for both my taxes and my sons. I will not be returning.

Cassie Spencer

Mar 29, 2021

I am absolutely DISGUSTED with how I was treated today when getting the phone call my taxes were prepared. Jodi was who prepared them for me and after asking her to explain to me why I owed all she did was repeat the same thing over and over again - since I am not a tax professional I would hope the "professional" I am paying should be able to explain to me in a way I can understand. I then had to google while on the phone with her the household income amount for the child tax credit to then have her verify whether or not she had correctly applied the credit. While trying to do the math as to how I could owe because again I didn't understand in all of my years filing taxes I have never had to pay- with her getting louder and louder throughout the call - I told her in a more stern voice not even matching how she had been speaking to me the WHOLE phone call that I didn't like how she was speaking to me, I didn't understand what she was explaining and that I was uncomfortable with how the phone call was going she then shouted at me "WELL THEN CALL BACK WHEN YOU ARE CALM" and proceeded to hang up on me. I have NEVER in my life dealt with such UNPROFESSIONALISM I have been going to this company for years as well as my family. We have sent TONS of business their way. I would never recommend this business to anyone ever again. I will be picking up my documents and taking my business elsewhere.

Leonard Durecki

Mar 25, 2021

This place has gone way downhill since John passed, there's just 2 ladies working there and I kept having to correct them, and when I got home I discovered I was getting a check instead of direct deposit like I've been getting for the past 7 years, they need to bring someone in who knows their customers, I would expect this from H&R block NOT here!

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Questions & Answers

Is there a certified tax preparer on site?

Leonard Durecki | Nov 3, 2021
Mike Francis | Nov 3, 2021

Yes

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How much do you charge for income tax

Carol “ann” Massengale | Nov 4, 2019
John's Tax & Financial Services | Nov 4, 2019

A base return federal and state start at $95.00.

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How much do you charge

Carol “ann” Massengale | Nov 4, 2018
Kandy Rinaldi | Nov 4, 2018

It all depends on how much you need to file.

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