Red Roof Inn Wilkes-Barre Arena

Category: Hotel in Wilkes-Barre Township, Pennsylvania

Address: 1035 PA-315, Wilkes-Barre Township, PA 18702, USA

Phone: +15708296422

Reviews

Deana Marston

May 9, 2022

Rented 2 rooms for one night.. 318 had a comfortable mattress, that was zipped in to a bedbug protective cover. Which means there wasn't any,but there had been. Also,the box spring wasn't set on frame properly,leaving the metal frame to stick out. My husband hit his foot against it,hard,and it instantly bled. The room smelled liked the last person and I'm guessing they didn't shower for the week they stayed,probably cos there was no water pressure.Thankfully I packed perfume to drown my room. 320 smelled far less,but the bed was a torture! Springs popping all night and stabbing with every roll over,but the shower pressure was good.. We were in a pinch and from out of state,so we stayed the night,but I doubt we'll be going back. I will say that all bedding was very clean,as were the floors,but walls could use at least a wipe..and all ceiling lights were burned/melted from the bulbs. Scary and dangerous! Our $80 a night would have been better spent at a camp ground!

Gail Duddy

Apr 29, 2022

I have stayed at this location for decades and have found it to be great for the price. However,the last two times it has been a very negative experience. Coffee was empty early in the dayand no admittance to the lobby ever The staff was very unpleasant and I felt uncomfortable and not at all appreciated. I'm not saying I'll never stay their again but ,it will only be because there isn't anything else available I'm really sorry to make this review because it once was one of my favorite hotels. At one time ,you could book a Red Roof and know you could get quality for the price.Tiday I don't know what to expect Here's hoping friendliness improved .

Alex Hornig

Mar 8, 2022

You get what you pay for. It's cheap but comfortable enough. Shower didn't drain in our room and ended up filling the tub. Room smelled like cigarettes. Bed was big and comfy. Great view but slightly difficult to find.

Eddie Gul

Jan 30, 2022

I only stayed one day. The area where the hotel is located is quiet and safe. The interior of the room can be improved more. I also checked my bed, there are no bedbugs. Bathtub has cracks, that’s mean can be hold bacteria. When I compare the price and benefit, it is a nice hotel to stay. That's why I give five stars.

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Questions & Answers

Are you pet friendly

Lavonda Smith | May 4, 2020
Sp Hustlehard | May 5, 2020

Don't GO! Bed BuGssssssssssssss!

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Is grilling allowed on the the property in the grass area?

Jay Allen | May 5, 2019
Jose Reyes | May 6, 2019

The web says you could

Does price online include tax

Barbara Stjohn | May 5, 2019
Nicholas Gagnon | May 6, 2019

Main staff and management are not helpful rude and lie. I made a booking mistake and called them. They wouldn't answer the phone for being a 24hrs customer service hotel. Once I got a hold of them especially the rude manager he said because I made a mistake that it's my problem and wouldn't do anything to change the date. He also lied that me and Priceline tried to contact them. I would never recommend this place to anyone. Very cheap people.

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