Address: 27115 W Seven Mile Rd, Redford Charter Twp, MI 48240, USA
Phone: +13135348090
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Kwame Robinson
I just took my car there for the initial insurance claim assessment. So far, so good. The office ladies were very nice and factual about timing. The estimator was professional, efficient and assuring. They use the latest technology, such as PDR, and have very good reviews. 10/3 is the scheduled repair date and I'm confident that they will do a great job.
Chris Whitford
Best collision shop in metro Detroit. Can’t beat this place.
Dominique Poma
They seem very busy, but also know what they are doing. The office team and management were friendly and helpful. Their years of experience in the business made it easy for me to go through the insurance claim steps with the team. I'd recommend taking your vehicle here if they are on your insurance company's approved collision sites.
Jessica Martin
They did a great job. Thanks I really appreciate it.
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It is not necessary to make an appointment for a collision estimate. You can visit either one of our locations during normal business hours to receive an estimate.
If you carry rental coverage on your insurance policy, your insurance company will most often assist in the reservation process. Otherwise, we can provide the nearest rental company’s information and you can contact them directly.
If your insurance company has already prepared an estimate, we will use that as the initial basis for repairs to your vehicle. If they have issued you a payment, that and any deductible owed will be paid to the shop upon completion of the collision repairs. If there are any additional charges owed to complete repairs to your vehicle, we will handle it directly with your insurance carrier. In the end, you can endorse the check over to King Brothers Collision upon completion of repairs.
The average collision repair is four to five working days. However, there are a lot of other factors that go into how long it will take to repair your specific vehicle. Once we have completed the disassembly process, we will advise you on how long it should take to complete your specific repair.
If you would like to have a private party pay for the damages to your vehicle, we will accept cash or a certified check from a local bank. The payment must be received prior to the vehicle’s delivery.
Absolutely. Please advise us at the beginning of the auto body repair process and we can save any parts that do not have a core charge attached to them.
Absolutely. We keep all of the vehicles we can inside the building during the repair process. If for some reason we need to move it out during the day, we will make every effort to secure and bring the vehicle inside overnight.
After you drop your vehicle off for auto body repairs, we will disassemble the damaged and affected areas completely. We will not start on the repairs to your vehicle until we have yours and your insurance carrier’s authorization.
We warranty all of our repair workmanship for as long as you own the vehicle. The parts’ warranty will vary based on the manufacturer of the part.
We will be happy to provide an estimate to repair any other damage. Please let us know about any unrelated damage when you are dropping your vehicle off. Oftentimes it is the least expensive time to complete additional repairs, as the insurance repair may overlap into what you need to have done.
The decision on which parts to use to repair your vehicle typically starts with your insurance carrier. If your insurance carrier asks us to utilize an aftermarket or used part to repair your vehicle, we will attempt to utilize the parts they request. The parts we use for the auto body repair also depend on our Quality Process. If the part your insurance carrier asks us to use does not meet our quality standard, we will indicate what we do not like and have the insurance carrier pay us to use the correct part to repair your vehicle.
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