Chuck Tourangeau - State Farm Insurance Agent

Category: Insurance agency in Sterling Heights, Michigan

Address: 43656 Schoenherr Rd, Sterling Heights, MI 48313, USA

Phone: +15862475750

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Katey Lemay

Oct 21, 2022

Jennifer went above and beyond to help me out! Great service :)

Nick

Jul 25, 2022

My state farm agent Thresa helped me out when I was in a bind and she was able to help me keep my policy active until I was able to get paid from my job I really do appreciate your help and I highly recommend this state farm branch very friendly and polite and always willing to go out of there way to help someone

Mark Woznick

Jul 21, 2022

I have been thoroughly impressed by the diligence and friendliness of the staff at this office. They work hard to get things right and treat you like family. On a recent visit, my personal agent Jen W. was joined by others taking time out of their busy schedules to make sure I was doing okay after recently losing a spouse, treating me more like a friend than a client. This had a tremendous impact on me. I recently switched to Chuck Tourangeau from another agent primarily because my previous agent was totally unable to negotiate the new Michigan Personal Injury Protection laws and waivers, or even get the policies back in my name after the passing of my spouse (they had deleted my name off the policies earlier in the year against our wishes to make it easier to deal with the PIP waivers)! The people at Chuck Tourangeau, Jen W. in particular, took extra time to sit down with me, discuss my situation, suggest additional ways to save and in general just get things right. Unlike the staff at my previous agency, everyone at this office has studied the latest laws and are fully prepared to deal with them appropriately. Truly an exceptional team of people!

Debra Herndon

Jul 9, 2022

Chuck and his daughter Jennifer, I have known for 25 years. Jennifer even has claim handling experience; this is where we initially met, and I have watched their family business grow! A family business built on integrity, a high level of knowledge and outstanding customer service.

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Questions & Answers

What factors influence car insurance rates?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What can I do on the State Farm mobile app?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I use my check card or debit card?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

State Farm accepts most major credit and debit cards.

What coverage is provided under homeowners policy?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

How do I download the State Farm mobile app?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

Does my homeowners insurance cover detached structures on my property?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

What if I have more than four vehicles or four drivers in my household?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

What if I have a vehicle that's not listed on the Vehicle Type section?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

How much insurance coverage should I have on my home?

Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022
Chuck Tourangeau - State Farm Insurance Agent | Jul 6, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

How can I pay for my insurance if I decide to purchase it online today?

Chuck Tourangeau - State Farm Insurance Agent | Nov 3, 2021
Chuck Tourangeau - State Farm Insurance Agent | Nov 3, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Chuck Tourangeau - State Farm Insurance Agent | Nov 3, 2021
Chuck Tourangeau - State Farm Insurance Agent | Nov 3, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Chuck Tourangeau - State Farm Insurance Agent | Nov 3, 2021
Chuck Tourangeau - State Farm Insurance Agent | Nov 3, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Chuck Tourangeau - State Farm Insurance Agent | Nov 3, 2021
Chuck Tourangeau - State Farm Insurance Agent | Nov 3, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Chuck Tourangeau - State Farm Insurance Agent | Nov 3, 2021
Chuck Tourangeau - State Farm Insurance Agent | Nov 3, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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